Editor's Choice Awards Special 2017 - page 14

14
01732 759725 –
Understanding each customer’s
preferred channel, be that mail,
email or web, is crucial to effective,
impactful communications and
customer satisfaction. Neopost’s
OMS-500 lets businesses act on
this knowledge by centralising
and automating the management,
preparation and distribution of
customer communications via the
media they have chosen.
OMS-500 gives businesses a single
environment for the production of
documents by different departments, at
different times and in different geographic
locations, with centralised mail-processing
and distribution by post, email or web.
The web-based solution can be used
to create engaging and personalised
documents and ensure they are sent to
the right person, at the right time by their
preferred channel. A user-friendly interface
means that with just a few clicks even non-
technical users can personalise and add
impact to communications, for example
by adding specific marketing messages or
attachments.
OMS-500 can help businesses cut costs
by letting you easily migrate customers
from postal to digital communications,
saving on the cost of paper, print and
postage. Further cost savings come
Streamline multi-channel
communications
Neopost OMS-500
Editor’s Choice:
Business Info
What we liked:
• web-based solution
• enhances customer
communications
• easy to implement
• improves customer satisfaction
• adds control, efficiency and
flexibility to the mailing process
Neopost :
OMS-500
ISSUE 127
from the ability to merge documents
into a single envelope, saving money
and improving customer satisfaction. An
archiving function provides a consolidated
record of all communications so that
businesses can keep track of what has
been sent. An audit trail provides proof of
sending in the event of a dispute.
OMS-500 is easy to configure and can
OMS-500
is easy to
configure
and can be
implemented
in any IT
environment
be implemented in any IT environment
without having to change the system. It
can also be integrated into any mailing
process involving folder-inserters and
franking machines to automate mail flow
management. Utilising bar codes (OMR,
BCR, 2D), OMS-500 can specify which
documents are to be inserted into which
envelope, removing addressing errors and
reducing the additional costs associated
with reprinting documents. Automatic
processing enables users to take maximum
advantage of Royal Mail discounts for pre-
sorted mail.
Last summer, Neopost updated
OMS-500 with the release of version
five featuring an enriched user interface
(UI) and user experience (UX). The
update simplifies the management of
communication processes; reduces the
requirement for manual intervention
and the risk of human error; increases
strategy effectiveness and cost control;
and expands the library of supported print
drivers, enabling the solution to integrate
with a wider variety of IT set-ups.
Editor’s Choice Awards
1...,4,5,6,7,8,9,10,11,12,13 15,16,17,18,19,20,21,22,23,...24
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