Print.IT Reseller - issue 90

ISSUE 90 · 2022 www.printitreseller.uk PRINT, MFP, SOFTWARE, SERVICES, DOCUMENT & CLOUD NEWS & INFORMATION FOR VARS, CONVERGED RESELLERS & MFP DEALERS PrintIT AWARDS WORKPLACE Winners revealed PAGE 18 PAGE 42 PAGE 33 ONE-TO-ONE Nicola De Blasi, MPS Monitor Stewart Parkin picks his favourite work tools

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Welcome to the first issue of 2022 and a Happy New Year! This issue is all about celebrating the successes within our industry. On December 7, we were delighted to host over 450 guests at the very first in-person PrintIT Awards evening held at the Royal Lancaster in London. You can find out more about the 2021 winners on page 22 and there’s also an event review on page 42. Congratulations to all of the winners and the companies who received a highly commended award. We also feature part two of the annual print predictions feature (page 44). Some of the sector’s leading printer OEMs share their thoughts on what 2022 will hold for the print and IT sectors. Considering the year that has just passed, it’s unsurprising that security and hybrid working figure highly on the agenda. Despite the decline in print volumes, it’s good to know that opportunity knocks in terms of supporting customers in their digital transformation journeys, to address the challenges of the new ways of working and to deliver cloud-based services, billed on a recurring basis. In this issue, Stewart Parkin, Chief Technology Officer, EMEA at Assured Data Protection, picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with Jo Berry, co-owner of IT support and services provider Central, and PITR spent 60 seconds with David Jenkins, Founder & CEO, directprint.io. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder, Editor PRINT.IT Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk 04 Bulletin What’s new in printers and printing 16 People A round-up of new hires 18 I couldn’t do my job without... Stewart Parkin picks his favourite work tools 20 Research Quocirca finds SMBs are better at supporting hybrid workers 22 PrintIT Awards The 2021 PrintIT Award winners revealed 28 Technology Driving results with new technology 30 Education Technology solves real-life problems 33 One-to-one Nicola De Blasi, CEO, MPS Monitor 39 Focus on: What’s New A round-up of recent product launches 42 PrintIT Awards A recap of the December 7 event 44 VOX POP Print predictions 2022: part two 48 View from the Channel Jo Berry, co-owner of IT support and services provider Central 50 60 seconds with... David Jenkins, Founder & CEO, directprint.io ISSUE 90 · 2022 printitreseller.uk Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: www.printitreseller.uk Join us : Follow us @PrintITReseller Issue 90 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Group Sales: Martin Jenner-Hall 07824 552116 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT Certified HDD Erasure Certified WEEE Disposal Consultancy Customer Portal Timed Deliveries & Out of Hours Service Storage Site Survey & Risk Assessments Preparation Installation Relocation Collection Connectivity & Network Installation Tel: 0345 154 0338 [email protected] www.tecserv-uk.co.uk Fully Insured & SafeContractor Accredited

While hybrid working has now become an established practice, debate has continued around whether workers can maintain similar productivity at home as in the office. According to research sponsored by Kyocera and conducted by The Economist Intelligence Unit, 64% of employees that fully support using digital tools have seen an increase in productivity when working remotely. The report identified a positive correlation between the greater uptake of digital tools and increased productivity. Of those who reported their employees as extremely supportive of using digital tools, 64% saw an increase in productivity and just 17% a decrease. Among those who believed productivity had decreased with remote work, 38% attribute the decrease to their employees not having access to tools for information management. Group Sales & Marketing Director Martin Fairman, said: “Higher productivity among larger companies compared to smaller companies is likely down to funding. Put simply, bigger organisations have the funds and resources to provide tools such as work laptops or information management software. While SMEs don’t have the same financial clout, they do tend to be more agile and can implement new tools more quickly, so should take advantage of this as best as possible. A good strategy and a willingness to invest in digital evolution will pay dividends in the long run.” www.kyoceradocumentsolutions.co.uk BULLETIN Keeping productive Over-stressed and under-prepared Osirium’s 2021 Ransomware Index survey has revealed that 46% of its 1001 UK IT manager respondents don’t believe they invest enough to prevent ransomware attacks, whilst a similar number (52%) don’t feel supported to do so by their company’s board. The survey findings raise concerns about UK IT teams’ ability to properly manage potential ransomware attacks, of which their likelihood of becoming a victim is increasing rapidly. Of those surveyed, only 21% claimed they had never been attacked. Perhaps more surprisingly, 53% of respondents agreed with the statement: “It would be cheaper to pay the ransom demand than continuously invest in preventing ransomware”. More than half of the survey respondents also claimed that they do not have sufficient budget/ resources to cope with the constantly evolving threat landscape, which makes the research finding, that many feel the only way to deal with the problem is to pay, even more impactful. The stress to UK IT managers, caused by the spectre of Ransomware, is an increasingly significant downside to an already difficult job. 86% of the IT managers surveyed said they feel stressed about the prospects of a ransomware attack, with 22% saying it more than doubled their stress levels. www.osirium.com IoT security challenges Research by Inmarsat reveals that most businesses face security challenges when deploying IoT solutions. The 450 global respondents across a range of industries surveyed said the fear of external cyberattacks and poor network security are their two biggest concerns, underlining the need for stronger cyber-security defences for their IoT solutions. The research also shows businesses are increasingly taking proactive measures to combat IoT security threats, such as introducing internal IoT security policies and investing in new security technologies. More than three quarters (77%) of respondents said their organisation’s IoT projects could be more secure. Half of all businesses consider the risk of an external cyber-attack the biggest security challenge associated with the use of IoT projects within their organisations. The other top IoT security threats identified include poor network security (49%), insecure or unencrypted edge networks and employees mishandling data (both 44%). www.inmarsat.com Machine learning Research from STX Next has found that 68% of CTOs have implemented machine learning. This makes it overwhelmingly the most popular subset of AI, with others such as natural language processing (NLP), pattern recognition and deep learning also showing considerable growth. Despite the popularity of AI and its various subsets, it’s also clear that AI implementation is still in its early phases and there’s progress to be made in recruiting the talent needed for its development. 63% of CTOs reported that they aren’t actively hiring AI talent and of those that are, over 50% report facing recruitment challenges. www.stxnext.com PRINTITRESELLER.UK 7 01732 759725 1680 We can buy your unused toners As a Managed Print Service provider, we understand how important it is to deliver the best value and performance to your customers. After all, your business is all about helping your customers to reduce costs, optimise efficiency and automate processes. Our dedicated team at The Jolly Savage work closely with many Managed Print Service businesses to handle their customers’ surplus toner stock; if you have unused toners that you are interested in selling, contact us today for a no obligation quote. Are you a Managed Print Service provider? 01462 60 50 50 · [email protected] · www.thejollysavage.co.uk Martin Fairman

CALLING ALL CALIDORE, PRIMA & ECI HORIZON USERS GO2WILL BE OFFERING YOU FULL EDI ORDERING 0208 092 9500 www.go2distribution.co.uk Your ‘go-to’ supplier of PPE, printer and copier supplies. In a market driven by price and efficiency, the Go2 team has been going that extra mile for over 30 years. Providing the trade channel with innovation, simplicity and excellence, we continue to simplify how you can order with us, access our stock feeds and price listings. Contact us today on 0208 092 9500 for details on how to switch us on with Calidore, Prima or ECi Horizon and get the most from your ‘go-to’ partner.

BULLETIN Swindon BC turns to Apogee Swindon Borough Council has partnered with Apogee to mobilise a time and cost saving hybrid mail solution. The partnership has enabled the council to save the equivalent of four months of staff time over the past 14 months. Apogee’s hybrid mail solution has provided employees with a smarter, more streamlined means of communication, reducing the costs associated with preparing and printing council documents and letters. Aurelio Maruggi, CEO of Apogee, said: “We are delighted to have helped Swindon Borough Council implement a company-wide hybrid mail solution, ensuring the Borough Council could focus more time and money on front line services for residents. At Apogee, we take pride in tailoring the services we deliver to ensure all our customers’ communication processes are smart, efficient, and cost-effective.” www.apogeecorp.com Agilico acquires INVU Agilico has acquired document management software provider, INVU. The investment represents a significant step in its mission to build a comprehensive and compelling set of workplace technologies. INVU adds 300 customers to the group and further deepens its expertise in delivering and developing software solutions. INVU’s product suite spans invoice processing, document management, workflow, purchase order automation and collaboration software. The deal complements Agilico’s expertise in document management and adds valuable and important capabilities to its portfolio. INVU also represents a highlyextensible digital foundation through which it can build and integrate new solutions. CEO Simon Davey said: “We are delighted to be expanding our portfolio of products to help make work easy for our customers who are increasingly turning to technology as they seek to remain agile and effective in today’s operating environment.” www.agilico.co.uk [email protected] rebrands [email protected] has rebranded as Spectrum to support its ambitious growth plans and mission to help companies thrive in the digital-first economy. The rebrand is a key element of Spectrum’s digital-led growth plans, with a target to more than double the size of the £10m turnover business over the next three years. The company plans to grow all facets of the business, including its print services and products. However, the trajectory of digital growth is forecast to be the steepest as customers embrace technology and adapt to the transformed, post-pandemic business environment. Spectrum has expanded its team to support its growth, employing 15 new members of staff over the past year, including a Head of Digital Solutions to drive forward its digital strategy. Spectrum is also hiring a further 12 young recruits to its successful Spectrum Campus training programme as it continues to invest in new talent. Managing Director Rob Cavill said: “This is an incredibly exciting time, with so many opportunities for us to grow the business. The rebrand is a key element of our strategy. We’ve used Spectrum as the shorthand for the business for many years anyway and the new brand removes any potential confusion as to what we are and what we do. We’re not an IT support business – that’s our sister company The One Point. We provide our customers with highlyefficient print and information management services and help them to maximise the benefits of digital technology and automation. Our new name also reflects that we offer customers the full spectrum of services to work smarter, reduce costs, improve business processes and productivity and, ultimately, be more profitable, through digital technology.” www.spectrum.tech BOSS award winners The BOSS Industry Awards took place on November 25 at the Kimpton Clocktower Hotel, a stunning venue steeped in history with Victorian architecture, in Manchester. The Awards recognise and celebrate those in the UK office products industry who demonstrate excellence, either individually or through the success of their team and business. This year 21 winners were crowned and the charity was delighted to award 11 Future Fund Grants. CEO, Amy Hutchinson said: “It felt extra special this year to gather over 400 in the industry together at the stunning Kimpton Clocktower Hotel in Manchester to celebrate individuals, teams and businesses that have excelled by doing things differently and making a positive contribution to our sector. Congratulations to the winners!” www.bossawards.co.uk Apogee Graphics makes a splash with new website Apogee has announced the launch of a new website for its creative print and graphic design arm, Apogee Graphics. “Apogee Graphics has built its reputation supplying high quality design and print solutions to clients,” said Marketing Director Dom Gryszan. “Creative print was a logical progression for Apogee, bringing together innovative technology with equally great design. Apogee has been at the forefront of outsourced workplace service innovation for nearly two decades and we are very excited to now be able to complete that experience with the revolutionised website for our superb creative print.” www.apogeegraphics.co.uk 01732 759725 6 Simon Davey

BULLETIN Testing as-a-service Tech Data has formed a new partnership with edgescan to offer partners consumption-based vulnerability scanning and penetration testing that can be offered as as-a-service. edgescan is an accurate, complete, and cost-effective, full-stack vulnerability management SaaS solution. Designed to scale massively, it combines highly-advanced scanning technology with custom testing by expert security engineers to provide effective protection. Customers are able to buy the services as they use them, making them simple for partners to offer and sell. Tech Data has already identified a number of potential opportunities through key managed security services partners (MSSPs) and expects to see demand increasing swiftly. Alison Nixon, Director – Security, Tech Data Advanced Solutions, UK & Ireland, said: “One of the constant challenges organisations face with security is knowing where the gaps are in their defences – and no-one wants to discover that the hard way. With edgescan’s solutions and services, backed by Tech Data’s own security expertise and services, partners can offer comprehensive vulnerability management that will identify any possible attack surfaces that cybercriminals could exploit. That has tremendous value for customers – reducing their risk and enhancing their overall security posture. It gives partners huge potential to extend their security services offering.” www.techdata.com Exclusive to support NightDragon NightDragon, a dedicated cybersecurity, safety, security and privacy investment and advisory firm, has announced a new partnership with Exclusive Networks to drive go-to-market success and scale for its portfolio companies, through its Ignition platform, in the European market, including guiding their channel and distribution strategies in the region and supporting them with preferred benefits. The master agreement partnership adds to a growing base of go-to-market accelerants available to NightDragon portfolio companies in key regions and vertical markets. The partnership with Exclusive Networks and NightDragon will focus on accelerating cybersecurity innovation across Europe, scaling out existing portfolio companies and jointly identifying the next wave of cybersecurity innovators and technologies. The agreement builds on both companies’ heritage of standing at the forefront of the next generation of cybersecurity, safety, security and privacy technologies and companies. www.exclusive-networks.com Distribution agreement with Bose Professional Midwich has announced a distribution agreement for the UK and Ireland with professional audio manufacturer, Bose, with a particular focus on their Bose Professional and Bose Work technology solutions. Bose Professional is the division of Bose Corporation dedicated to pro audio ingenuity – including portable PA systems, conferencing solutions and installed sound systems. Bose Work is a category of solutions designed for unified communications (UC) and conferencing technologies. The bundle of products brings the simplicity and clarity of Bose to huddle spaces, desktop and mobile conferencing, and large meeting rooms. Bose Work solutions integrate seamlessly with existing UC platforms, enhancing popular third-party cloud services such as Microsoft Teams, Google Meet, Zoom and more. www.midwich.com Westcon-Comstor expands Zscaler distribution agreement Westcon-Comstor has expanded its distribution agreement with Zscaler to bring Westcon’s offering of Zscaler’s Zero Trust offering to new markets throughout Europe with future expansion into APAC also planned. Westcon NGS provides the channel with the solutions to enable a secure path to digital transformation, and help partners unlock recurring revenue in a cloud-first world. The relationship will see Westcon NGS boost the capabilities within its Zero Trust Access pillar. Arun Dharmalingam, Vice President EMEA and APJ Alliances at Zscaler said: “As we look to expand our offering across the rest of Europe and into APAC, Westcon-Comstor became the obvious partner for us. The early success of this relationship combined with Westcon-Comstor’s wide regional reach, marketing and sales support are just some of the many ways that it sets itself apart from other channel partners.” www.westconcomstor.com Neomounts by Newstar signs up with SYNAXON SYNAXON UK has signed a new supplier partnership with Neomounts by Newstar – a provider of audio visual and IT display mounts and protective screens. The partnership will give SYNAXON UK partners access to a range of benefits, including personal account management, easy access to the company’s partner support resources, and exclusive promotions and offers via EGIS. Mike Barron, Managing Director of SYNAXON UK, said: “Neomounts is a really great addition to our line-up of vendors. Its products give resellers and retailers the opportunity to add more value to every sale. With more users now looking to optimise the use of space for home working, and businesses remodelling their offices to ensure maximum safety and comfort for users, we see considerable opportunities with the Neomounts range.” Suzanne Tiernan, Head of Sales UK and Ireland at Neomounts, added: “This is an important partnership and a further significant step towards the achievement of our growth ambitions in the UK and Ireland. We look forward to working with the SYNAXON UK team and reaching out to their subscribers – helping to identify new opportunities and supporting them in every way we can. With the added benefit of the recent introduction of our reseller reward scheme – Partner Plus+, our partners can benefit from growth rewards and incentives”. Headquartered in Haarlem, in the Netherlands, Neomounts already has a presence in more than 30 countries and is increasingly recognised as one of the global leaders in AV and display mounting solutions. www.synaxon-services.com PRINTITRESELLER.UK 7 Alison Nixon Mike Barron

BULLETIN Tech Data adds smart TVs Tech Data has signed a distribution agreement with TCL – the fast-growing Chinese manufacturer of smart TVs with a reputation for delivering high quality at an amazing price. With specialist retail and logistics capability, Tech Data is well placed to provide the kind of services that retailers and webstores need to optimise sales of consumer products in areas adjacent to mainstream IT, such as smart TVs which are now increasingly seeing cross-over with LFD displays designed for smart signage and collaboration. “The signing of TCL comes at just the right time,” said Ryan Thomas, Business Unit Manager, Consumer Electronics, UK, Tech Data. “A lot of consumers will be looking to upgrade their TV at this time of year and many of the established brands are only available at higherthan-normal prices due to the opposing forces of high demand and constrained supply. TCL has a great line-up of TVs at amazing prices. They are raising a lot of eyebrows.” The TCL range covers screen sizes from 32inch FHD LEDs to 75-inch 4K QLED televisions, providing something for everyone and all products are now available to order from Tech Data. www.techdata.com NTT DATA UK continue commitment to women in tech As part of its DoDiversity initiative, NTT DATA UK announced the successful graduation of its sponsored candidates participating in the route2work digital skills academy programme. The partnership with route2work, which saw NTT DATA UK fund scholarships for 30 women to enrol in one of four digital skills academies, is part of its ongoing commitment to diversity and inclusion and to closing the gender gap in technology, by giving those who otherwise lacked opportunities to enter the industry a chance to develop the core skills required to work in the technology sector. The graduates of the route2work programme, who come from a wide range of backgrounds, received training in core Microsoft skills and now have the competencies required to pursue a new career in the technology industry. https://uk.nttdata.com VOWWholesale signs SYNAXON UK SYNAXON UK is adding products available from VOWWholesale to its stock availability and pricing platform, EGIS. VOW is the latest addition to the stock availability and pricing platform, which gives partners a fast, efficient, and economical way to check current stock availability and pricing from over 40 distributors. Managing Director Mike Barron said: “VOWWholesale has a rich history and unrivalled reputation for quality and service. This agreement opens up new potential for SYNAXON UK partners, giving them access to over 24,000 products from more than 700 suppliers that VOW represents and help SYNAXON UK to reach further into the office products channel and offer. It also makes EGIS an even more essential tool for every B2B reseller business in the UK.” www.vowwholesale.co.uk Antalis raises funds for Movember Thirty members of the Antalis Conversion team took part in Movember, where men grow a moustache – whether this be a regular ‘mo’, a handlebar, or a French moustache – to raise funds and awareness for men’s health, helping the charity to save lives. To date the team has raised £3,117. www.antalis.co.uk 01732 759725 8 New value to zero trust challenge Exclusive Networks has announced its worldwide distribution agreement with Infinipoint, a provider of a pioneering Device-Identity-as-a-Service (DIaaS) security solution that enables the critical device pillar of the zero trust cybersecurity approach. Focusing on mid-market aligned partners – initially in Europe covering France, Germany, and the UK with a view to extending across global territories from early 2022 – Exclusive will be supporting Infinipoint growth targets both through net new opportunities and by capitalising on technology integrations (i.e., SASE, MFA, ZTNA, etc.) and alliances from within its vendor portfolio. Andy Travers, EVP Worldwide Sales & Marketing at Exclusive Networks said: “Of the seven pillars propping up the concept of zero trust architecture (ZTA), partners have struggled most to position a strong story around zero trust for device access because specialist solutions simply haven’t existed. That’s all changed with Infinipoint and DIaaS. Enterprises know that implementing the zero trust for devices piece right is essential – and with Infinipoint we’re breaking down that barrier. It’s a great solution and fits perfectly into our cyber ecosystem. DIaaS also naturally supports a multitude of consumption models which makes it readymade for scaling out globally via our X-OD on-demand platform.” www.exclusive-networks.com Exclusive Networks acquires cyber specialist Exclusive Networks has completed its acquisition of Networks Unlimited, a major regional value-added distributor serving 38 national markets in Africa with cybersecurity and infrastructure solutions. The acquisition establishes Exclusive Networks’ first presence in sub-Saharan Africa, expanding its global footprint and providing new opportunities for vendor and reseller partners both within the region and around the world. “This is the perfect acquisition for us in Africa – I’m pleased to welcome Networks Unlimited into the global Exclusive family and believe this brings a host of benefits and opportunities to all our partners,” said CEO Jesper Trolle. www.exclusive-networks.com Ryan Thomas Jesper Trolle Andy Travers

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01732 759725 BULLETIN 10 Brother upgrades industrial labelling support Brother UK has launched a new next-day maintenance service for its industrial thermal printer range. The new Brother ONSITE service is available for its TJ range of industrial label printers and is additional to its standard three-year return-tobase warranty. It guarantees that an engineer will visit the customer’s site the next working day if requested before 3pm to help bring devices back online. Cover is available for five or seven days a week. Brother ONSITE’s additional cover is targeted at users with essential labelling needs. That includes retail and logistics businesses that have 24/7 warehousing operations, which require a faster turnaround to fix any device faults than what’s currently provided under standard warranties. The new service aims to bolster channel partners’ offering to customers that require industrial labelling devices. www.brother.co.uk Tech Data acquires Tech Data has acquired the specialist hosted platform provider Advanced Technology Trading (ATTCo) and its subsidiary EKM Global Limited (EKM). The transaction accelerates the distie’s ability to offer innovative and flexible technologyas-a-service and remote service automation enablement to its IT ecosystem partners. ATTCo’s online platform – which is fully integrated with Tech Data's ecommerce tools and connects with a growing list of recognised finance partners – enables end customers to manage a fully automated, cost effective, easy-to-manage, end-to-end process for hardware, software and services subscriptions. Meanwhile, the EKM solution enables partners to remotely manage printing and imaging device fleets at scale on behalf of partners’ end-user customers. Roman Rudolf, Vice President, Strategy and Services Endpoint Solutions, Europe at Tech Data, said: “This acquisition is a further demonstration of Tech Data’s commitment to investing in digital capabilities that drive greater agility and growth for the IT ecosystem.” www.TDSYNNEX.com Exertis expands North American operation DCC Technology, which trades as Exertis has announced its acquisition of Almo Corporation in North America. The acquisition is the biggest yet in the history of parent company DCC plc. The move signals an ambitious strategy for Exertis, extending its international scale in the Pro AV sector and ramping up its expansion in the North American market. The addition of Almo Corporation builds on other acquisitions in North America such as Stampede, Jam Industries, The Music People and JB&A, adding depth to its consumer portfolio. It expands Exertis’ Pro AV capability to form the largest specialist Pro AV business in North America. Exertis’ expanded North American operation becomes a $2.4 billion business overseen by Martin Szpiro, Managing Director of Exertis North America. It forms part of the international expansion strategy of Exertis International, under Managing Director Clive Fitzharris. Tim Griffin, DCC Technology & Exertis Managing Director said: “The acquisition of Almo Corporation is the largest in DCC’s history and signals our confident and ambitious intent to expand DCC Technology. By integrating Almo with our North American Business, we will form the largest specialist Pro AV business in North America. Almo’s 75-year history of growth and success, combined with its longstanding relationships with industry partners and its ability to continually innovate and expand will be great assets to Exertis. In turn, we will bring significant economies of scale, global supply chain access and other benefits to the customers of Almo Corporation.” www.exertis.com Docker and Nuaware team up Docker, Inc. has announced a distribution agreement with Nuaware to advance the adoption of Docker throughout the software engineering departments of large organisations. Part of specialist cybersecurity services group Exclusive Networks, Nuaware is a hyper growth, born-in-the-cloud distributor at the leading edge of cloud, DevSecOps and cloud-native application development, offering advanced cloud-native services, security expertise, and support to channel partners. www.docker.com Strengthened cloud support services Tech Data has launched a strengthened cloud support services program for its partners in Europe. The new services framework, known as the ELITE Cloud Support Service (CSS) Partner Program, is designed to provide a broad range of highly flexible, granular and customisable options, enabling partners to build a profitable cloud services and licensing portfolio to suit their business goals and drive end customer growth. Partners can choose between core and extended ELITE CSS Partner Program options in cobranded or white label versions. The program includes an extensive range of services modules, which are billed according to usage in a flexible structure which enables partners to create bespoke service packages according to an individual customer’s needs. Denis Fouquet, Vice President, Cloud and Software, Europe, Tech Data said: “The ELITE CSS program enables partners to transform their cloud services capabilities with a relatively low investment, leveraging the scale and cloud specialisation of Tech Data. The program heralds a new era for cloud services, enabling the partner to develop truly customised service offerings by mixing and matching between the numerous add-ons and white-label options. We believe that this sets a new standard for customer-centric cloud services that will fast become a must-have for our partners and their end customers.” www.TDSYNNEX.com Tim Griffin Roman Rudolf

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01732 759725 12 BULLETIN Atos expands decarbonisation portfolio Atos has announced a global partnership with Circular Computing, a member of its Scaler accelerator program. The newly formed partnership will enable Atos to expand its net zero transformation portfolio with carbon neutral remanufactured laptops to support its clients to reach their sustainability goals. Circular Computing produces at-scale, preused HP, Dell and Lenovo laptops that are equal to or better than new. The BSI Kitemark certifies that the Circular remanufacturing process delivers a laptop that has ‘at least equivalent performance and warranty that is equivalent or better than that of the newly manufactured product’. With its ISO9001 accredited processes, Circular Computing can guarantee consistent quality of the same model in large volumes, and, with comprehensive cosmetic detailing, every laptop is refinished to exacting quality standards using Circular Computing’s extensive 360 stage, five+ hour circular remanufacturing process in its purpose-built, state of the art production facility. Atos initially rolled out the product across its own business to support its net zero ambition to make sure it had a thorough understanding of the customer experience, and has now broadened this out to its customers, as part of a digital workplace offering related to lowering emissions. https://atos.net www.circularcomputing.com Tenable recognised by Ingram Micro Tenable has been named Vendor of the Year by Ingram Micro. The annual Ingram Micro Vendor of the Year awards celebrate the success of more than two dozen emerging and established-channel focused vendor organisations across several categories including technology, markets and communities. The awards were presented virtually in October 2021 at Ingram Micro’s 2022 Marketing Experience Event. www.tenable.com Strong growth and innovation Barracuda Networks has announced several key product milestones and sales growth achievements for its MSP business, which was accelerated by the increasing number of MSPs adding security to their services portfolio. Driven by the acquisition of SKOUT Cybersecurity for extended detection and response (XDR), new integrations for Barracuda RMM, and the introduction of zero trust network access (ZTNA) capabilities for managed service providers through Barracuda CloudGen Access, annual recurring revenue for Barracuda MSP grew 70% year-over-year at the end of Q2 FY2022. “The recent acquisition of SKOUT Cybersecurity, as well as our continued innovation in the RMM and CloudGen space, has enabled us to expand our security offerings to MSPs across the globe,” said Jason Howells, VP, MSP International Sales at Barracuda MSP. “We know that MSPs need to be more security-centric moving forward, and with our momentum building in this landscape we’re hoping to be able to assist our partners and their customers on that journey. At Barracuda MSP we are continuing to grow with the support of our amazing partners and we’re excited to see what the future holds after a stellar year,” he added. www.barracudamsp.com M-Files delivers nearly 270% ROI The Total Economic Impact of M-Files, a commissioned study conducted by Forrester Consulting on behalf of the company, determined that the M-Files metadatadriven document management platform can deliver nearly a 270% return on investment over three years to midsize and enterprise customers. In addition, the November 2021 Forrester study concluded companies using M-Files accrue quantified benefits of over $5 million, consisting of better documentation and search functionalities, improved compliance and audit processes, and increased revenue. The research also found customers achieved $3.68 million in net present value (NPV) savings. According to the study: “The M-Files metadata-driven document management platform allows content to be organised and processed based on what it is and does not depend on where it is stored or require a complex folder hierarchy structure. With this metadata structure, M-Files enables organisations to streamline and automate locating information, categorising and indexing documents, assigning permissions, initiating workflows, and more.” www.m-files.com FollowMe by Ringdale receives BLI Pick Award Ringdale, the provider of FollowMe is celebrating a third consecutive Buyers Lab (BLI) Pick Award for the outstanding data loss prevention (DLP) solution. BLI Software Pick Awards acknowledge the products that gave the best performances in Keypoint Intelligence's extensive suite of lab tests. FollowMe has received the BLI Software Pick Award on four occasions, three of which have been in recognition of its integrated enterprise and government-grade data loss prevention capabilities. Jamie Bsales, Director of Smart Workplace & Security Analysis at Keypoint Intelligence said: “For business and public sector organisations looking for an enterprise-grade scalable platform for secure and safe printing that supports today’s hybrid working models, FollowMe is an outstanding choice.” www.followme.ringdale.com Acquisition for Onecom Onecom has acquired Russell Telecom. The 25-year-old firm offers onsite and cloud phone systems, business broadband, mobile phones and managed support. It has 1,500 customers, mainly across enterprise, hospitality, education, healthcare and not-for-profit organisations. The buyout was supported by Onecom’s private equity backer LDC, which provided the comms provider with £100 million in investment in 2019 to fund future acquisitions. www.onecom.co.uk

SOGEA: CONNECTIVITY TO TRANSFORM BUSINESSES Take advantage of the all-IP transition opportunity by selling SOGEA and preparing your customers for the biggest change to communications in over 30 years CONTACT US TODAY t. 0330 100 1233 | e. [email protected] digitalwholesalesolutions.com Connectivity | Mobile | Voice | IP Communications Software Marketplace | Product Supply SOGEA – the Single Order Broadband Solution Available to over 28 million UK premises Bandwidth options from 0.5Mbps to 1Gbps at competitive price points Simple to sell, deploy and support with flexible terms Biggest trending Broadband product in 2021

01732 759725 14 BULLETIN Juniper Networks updates partner program Juniper Networks has announced new enhancements to the global Juniper Partner Advantage Program (JPA). Starting January 2022, a new top-tier level of the partner program will be introduced, and a modernised engagement platform that embraces a collaborative sales approach. The JPA 2022 program updates also deliver an enriched learning experience to enable partners to quickly expand their knowledge of Juniper and maximise their business growth opportunities. “Juniper Networks is a partner-centric company, and the investments we’ve made in the program for 2022 will accelerate our strong partnerships and continue us all on the path of hyper-growth,” said Gordon Mackintosh, Vice President of Global Channel & Virtual Sales. “We believe our acquisition strategy and innovations have created the most compelling portfolio of networking solutions available today. By bringing that spirit of innovation into the partner program, with a new elite tier and enhanced community, we plan to see rapid growth and expansion next year and beyond.” www.juniper.net SEH Technology reflects on a successful year SEH Technology has enjoyed a year of significant growth with the team continuing to drive results for the company, not only to create new products, but to support and gain new clients during the pandemic. In early 2021, the company launched its new print server, the printserver ONE, built with a new user interface to satisfy increasing customer demands. The organisation also celebrated its 35th anniversary, and partnered with a number of new clients, most recently ST Engineering. www.seh-technology.com Expanded partnership Katun has expanded its business partnership with PAE Business. The agreement will see Katun offer the EveryonePrint cloud platform and Printanista – the latest device management solution from ECI Solutions to its EAME customers. Printanista is the evolution of the Katun Dealer Fleet Management (KDFM) Premier & Monitor products based on the Print Audit platform and managing 20,000,000 devices globally. The new solution offers office equipment dealers the ability to manage an entire print environment, regardless of manufacturer, with a single integrated tool. EveryonePrint’s Hybrid Cloud Platform offers dealers the possibility to become SaaS providers, eliminate printer servers and offer centralised support – bringing new value to dealers and end-user customers/partners. Initially Katun will be partnering with PAE Business to promote this product in the UK. www.katun.com Brother MD backs new UK awards Brother’s Phil Jones is backing the launch of the Business Champion Awards which will recognise the very best in British business. In addition to Jones, the Awards are supported by a stellar judging panel that includes a range of UK business leaders including Steve Holliday, ex CEO National Grid; Jackson Parsons, CEO the Youth Group & the UK'S Chief Youth Officer; Alex Robson, CEO of West End Drinks; Dean Forbes, CEO; Charlie Mullins OBE, CEO of Pimlico Plumbers, and Rune Sovendahl, co-founder Fantastic Services.com The Awards are adopting a digital-first approach with all judging taking place over video call to minimise cost and time investment. The Awards will also be carbon neutral and allow businesses to focus on running their business by streamlining the process. www.businesschampionawards.co.uk Recognition for Ideagen Ideagen has been named in specialist research firm, RegTech Analyst’s, global RegTech100 list 2022. The honour marks the second consecutive year Ideagen earned a place on the selective list of the world's most innovative providers that offer cutting-edge solutions, products and services in the areas of compliance, risk management, information security and financial crime prevention. www.ideagen.com Challenger status Alibaba Cloud has been recognised as a Challenger among global security service providers evaluated in the newly released 2021 Gartner Magic Quadrant for Network Firewalls. This marks the first time that Gartner has recognised Alibaba Cloud as a Challenger in the field of network firewalls. Alibaba Cloud’s placement in this report is based on Gartner evaluation of its ability to execute and its completeness of vision among 19 global security service providers. The company believes the move acknowledges its firewall offering, extensive customer base and significant market shares. www.alibabacloud.com Phil Jones

Ronnie Parmar, HP Print Specialist, on 01908 807563 | www.ingrammicro.co.uk HP+ is the smarter printing system that thinks ahead so your printer is ready when you are1, more secure, more productive, and more sustainable than ever. *Choose to activate HP+ at printer set up. Requires ongoing internet connection, set up of an HP account and use of only Original HP Ink or Toner for the life of the printer.1: Ready when you are: Improved printer connectivity utilizing Smart Driver and Print/Scan Doctor technology in the HP+ system, versus HP consumer printers without HP+. 5: 6 months of Instant Ink: Instant Ink sign up required. Instant Ink not available in all countries. Subject to monthly page limit of plan selected. Must complete Instant Ink signup within 7 days of setting up the printer with the HP-recommended setup process as indicated in the instructions that came with your printer. Unless service is cancelled within the promotional period online at www.hpinstantink.com, a monthly service fee, based on your current service plan, plus tax and overage fees will be charged to your credit/debit card. Customer will be charged for any overage fees and applicable taxes at the end of each month in the promotional period. Use of in-box ink or toner cartridge is included in period of offer. One offer redeemable per printer. Included months offer with Instant Ink subject to change after 31.10.2021. Offer cannot be redeemed for cash. Setup Offer may be combined with other offers; see terms and conditions of the other offer for more details. Requires a valid credit/debit card, an email address, and Internet connection to printer. See additional offer information available during online signup process. For service details, see www.hpinstantink.com. 6: HP Smart app: Requires the HP Smart app download. For details on local printing requirements see www.hp.com/go/mobileprinting. Certain features/software are available in English language only, and differ between desktop and mobile applications. Subscription may be required. Subscription may not be available in all countries. See details at www.hpinstantink.com. Internet access required and must be purchased separately. HP account required for full functionality. List of supported operating systems available in app stores. Fax capabilities are for sending a fax only. After 24 months, monthly fee applies to continue advanced features with HP Smart Advance. HP Smart Advance is not available in all countries. 7: Security claim: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://www.hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. 8: Net zero-deforestation prints: See additional details at www.hp.com/go/sustainableimpact. Investment includes NGO partnerships targeted to protect forests, improve responsible forest management, and help develop Science Based Targets (SBT) for responsible management of forests. 11: Cartridge recycling: Service options availability varies by country. For more information please visit hp.com/recycle. Terms & conditions apply. HP+ Smart Printing Has Arrived SMART PRINTER Ready when you are A cloud-connected HP+ printer is smarter—it keeps itself up to date, secure, and ready to print from virtually anywhere at any time.1,6,7 SMART INK SUBSCRIPTION Never run out2 and save with Instant Ink Get ink or toner delivered when you are running low, with 6 months of Instant Ink5 included. After the initial 6 months, unless cancelled, Instant Ink services will be charged based on your current service plan. SMART APP Productivity in your pocket Print and scan from the palm of your hand with the HP Smart app. Enjoy advanced scanning, mobile fax, and productivity features for 24 months with HP+.6,7 SMART FOR THE PLANET Printing with a purpose - ation prints8 and closed-loop cartridge recycling.11 Choose HP+ and get 6 or 9 months of Instant Ink and one extra year of HP warranty.* Ronnie Parmar, HP Print Specialist, on 01908 807563 | www.ingrammicro.co.uk HP+ is the smarter printing syste that thinks ahead so your printer is ready when you are1, more secure, ore productive, and ore sustainable than ever. *Choose to activate HP+ at printer set up. Requires ongoing internet connection, set up of an HP account and use of only Original HP Ink or Toner for the life of the printer.1: Ready when you are: Improved printer connectivity utilizing Smart Driver and Print/Scan Doctor technology in the HP+ system, versus HP consumer printers without HP+. 5: 6 months of Instant Ink: Instant Ink sign up required. Instant Ink not available in all countries. Subject to monthly page limit of plan selected. Must complete Instant Ink signup within 7 days of setting up the printer with the HP-recommended setup process as indicated in the instructions that came with your printer. Unless service is cancelled within the promotional period online at www.hpinstantink.com, a monthly service fee, based on your current service plan, plus tax and overage fees will be charged to your credit/debit card. Customer will be charged for any overage fees and applicable taxes at the end of each month in the promotional period. Use of in-box ink or toner cartridge is included in period of offer. One offer redeemable per printer. Included months offer with Instant Ink subject to change after 31.10.2021. Offer cannot be redeemed for cash. Setup Offer may be combined with other offers; see terms and conditions of the other offer for more details. Requires a valid credit/debit card, an email address, and Internet connection to printer. See additional offer information available during online signup process. For service details, see www.hpinstantink.com. 6: HP Smart app: Requires the HP Smart app download. For details on local printing requirements see www.hp.com/go/mobileprinting. Certain features/software are available in English language only, and differ between desktop and mobile applications. Subscription may be required. Subscription may not be available in all countries. See details at www.hpinstantink.com. Internet access required and must be purchased separately. HP account required for full functionality. List of supported operating systems available in app stores. Fax capabilities are for sending a fax only. After 24 months, monthly fee applies to continue advanced features with HP Smart Advance. HP Smart Advance is not available in all countries. 7: Security claim: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://www.hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®. 8: Net zero-deforestation prints: See additional details at www.hp.com/go/sustainableimpact. Investment includes NGO partnerships targeted to protect forests, improve responsible forest management, and help develop Science Based Targets (SBT) for responsible management of forests. 11: Cartridge recycling: Service options availability varies by country. For more information please visit hp.com/recycle. Terms & conditions apply. HP+ Smart Printing Has Arrived SMART PRINTER Ready when you are A cloud-con ected HP+ printer is s rt r i ke ps itself up to date, secure, and r t in from virtually anywhere at any time.1,6,7 I IPTIO 2 s ve with Instant Ink i r livered when you are ru ning low, with f I t t Ink5 included. After the initial 6 , l s cancelled, Instant Ink services will be r s n your cu rent service plan. SMART APP Productivity in your pocket Print and scan from the palm of your hand with the HP Smart app. Enjoy advanced scanning, mobile fax, and productivity features for 24 months with HP+.6,7 SMART FOR THE PLANET Printing with a purpose - ation prints8 and closed-loop cartridge recycling.11 Choose HP+ and get 6 or 9 months of Instant Ink and one extra year of HP warranty.*

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