Technology Reseller - v23

Editor's Comment 2
What's New: The month's best new products and services 4
Tech Trends: The state of ICT in the UK today 6
Distributor News: Kondor helps O2 remove plastic from packaging 8
Reseller News: inTec adds third 'owned partner' to network 12
Vendor News: Juniper Networks teams up with Aston Martin 16
In The News: Why Sharp bought Complete I.T. 18
Cover Story: Maximising revenue and profit through billing 22
View from the Channel: With Peter Sweetbaum, CEO of IT Lab Group 24
Interview: The second part of our Interview with Veritas Technologies' Jamie Farrelly 26
MSPs: Why it pays to choose the right providers 28
The Cloud: How to exploit opportunities in multi-cloud computing 30
Cloud Services: Technology Reseller catches up with Giacom CMO Jacey Moore 32
Q&A: With Steve Harrington, Managing Director - EMEA at Masergy 36
Security: How Tech Data is addressing fragmentation in the security market 38
On Test: We review the SEH myUTN-2500 USB Deviceserver 38
I couldn't do my job without... Brother MD Phil Jones picks his favourite work tools 40
60 Seconds... Lee Fletcher, Channel Manager Snom 42
People: New faces, new places 42