Technology Reseller - v23

Editor's Comment	2
What's New: The month's best new products and services	4
Tech Trends: The state of ICT in the UK today	6
Distributor News: Kondor helps O2 remove plastic from packaging	8
Reseller News: inTec adds third 'owned partner' to network	12
Vendor News: Juniper Networks teams up with Aston Martin	16
In The News: Why Sharp bought Complete I.T.	18
Cover Story: Maximising revenue and profit through billing	22
View from the Channel: With Peter Sweetbaum, CEO of IT Lab Group	24
Interview: The second part of our Interview with Veritas Technologies' Jamie Farrelly	26
MSPs: Why it pays to choose the right providers	28
The Cloud: How to exploit opportunities in multi-cloud computing	30
Cloud Services: Technology Reseller catches up with Giacom CMO Jacey Moore	32
Q&A: With Steve Harrington, Managing Director - EMEA at Masergy	36
Security: How Tech Data is addressing fragmentation in the security market	38
On Test: We review the SEH myUTN-2500 USB Deviceserver	38
I couldn't do my job without... Brother MD Phil Jones picks his favourite work tools	40
60 Seconds... Lee Fletcher, Channel Manager Snom	42
People: New faces, new places	42

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