Technology Reseller v33

Editor's Comment 2
What's New: A selection of the month's new products and services 4
Tech Trends: Cyber security number 1 reason to switch MSP 6
Partner Programmes: New vendor partner programmes 7
Distributor News: Giacom named as Yorkshire's fastest growing company 8
Working Together: A round-up of the month's new distribution agreements 8
Reseller News: PTG launches tech refurbishment service 14
Vendor News: Zoho breaks down barriers to productivity 16
Billing: Telecoms billing specialist targets CSPs 22
Cover Story: Union Street helping partners become bigger, better and more profitable 32
Technology Live Virtual: The one-of-a-kind virtual event for the IT and telecoms channel 34
Distribution: DCC Technology's Tim Griffin on taking the Exertis Pro AV brand global 38
Cyber-security: Westcon launches go-to-market strategy for Westcon NGS 40
Wireless Networks: The opportunities offered by Wi-Fi 6 43
View from the channel: With Jonathan Cundliffe of J700 Group 44
Briefing: Gibson Nascimento on being a platform thinker 46
SaaS: Redstor's new automated self-service portal 46
Workplace: Anna Downes on the five things she couldn't do her job without 48
IT Services: Record growth for Lancashire's Blue Orange 48
People: New faces, new places 50