PRINTITRESELLER.UK 43 The net result for our customers is fewer accidental data leaks, reduced opportunity for malicious misuse, and a print environment that is aligned with their wider cyber security strategy. Michael Field: The most common print security incidents aren’t sophisticated attacks, they’re preventable errors. Documents left on output trays, default credentials never changed, unprotected devices in shared spaces. We address this head-on by implementing secure pull-printing as standard, so documents are only released when the authenticated user is physically at the device. At the device level, we harden every fleet we manage across our OEM partners, disabling unused ports, keeping firmware current, enforcing role-based access, and ensuring certified data sanitisation at end-of-life. Continuous monitoring means we catch anomalies before they become incidents. Lee Manning: Most print-related risk comes down to behaviour and process rather than sophisticated attacks. That is where we focus a lot of attention. Secure release printing is a simple but effective control, ensuring documents are only produced when the user is physically present. We combine that with user authentication, rolebased access and clear audit trails so organisations understand who is printing what and when. Beyond the device, we look at the workflow. Where documents originate, hardening protocols, and disabling unused ports and services. Importantly, we support customers with user awareness guidance because technology alone isn’t enough – secure behaviour is just as critical. Ryan Green: By treating print as a measurable part of a customer’s wider security posture we reduce both internal (human error) and external (targeted) risks by securing devices and workflows end‑to‑end, then proving control through visibility and audit. We always start by identifying where risk is actually occurring (unattended output, over‑permissive access, insecure scan destinations, legacy firmware or unmanaged configuration drift) and then implement controls that remove reliance on ‘good behaviour’ alone. For internal risk, we deploy secure print release and strong authentication (PIN, badge, cloud identity) so sensitive jobs only print when the authorised user is present, alongside policy-based rules that make the secure option the default. For workflow security, we lock down scanning and capture to approved destinations only (e.g., M365/SharePoint, secure folders, line‑of‑business systems), enforce encryption in transit, and align access to identity and role. To counter external threats, we harden the estate using standardised security baselines, proactive firmware and vulnerability management, service/port lockdown and continuous monitoring often using cloud‑managed platforms such as uniFLOW Online to reduce on‑prem attack surfaces and improve resilience. remote security management. This helps customers move away from firefighting and towards a more robust, long-term approach to print security. Andy Johnson, Solutions Sales Manager, Develop UK: Print is still a major attack surface, so we help customers make that risk visible and measurable. Through secure print, workflow automation, cloud services and endpoint protection, we lock down documents from creation to archive. We’re embedding zero trust, cloud-first and auditable security so print becomes a trusted, resilient part of their cyber strategy – not a weak link. PrintIT Reseller: Print-related data breaches often stem from simple human error such as leaving confidential documents on output trays, as well as from targeted attacks. How are you helping customers secure devices and workflows to reduce both internal and external risks? John Rivett-Carnac: We place strong emphasis on secure print release, ensuring documents are only printed when the user is physically present at the device. We also deploy user authentication via PIN, card, or mobile; role-based access controls, automatic job deletion policies and end-to-end encryption for print jobs. On the external threat side, we treat every multifunction device as a network endpoint, applying firmware updates, VOX POP continued... LeAnne Foley Michael Field John Rivett-Carnac
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