Print IT Reseller - issue 141

01732 759725 42 sold in the UK are designed to support secure print environments through tools such as Epson Device Admin and Epson Print Admin, which allow IT teams to monitor devices, control access, apply secure print release, and generate reporting across the fleet. From a resilience perspective, Epson publishes security guidance, vulnerability notifications and firmware updates on its UK support site, supported by a formal vulnerability disclosure process and detailed security guidebooks covering corporate print environments. Greig Millar, Chief Revenue Officer, Brother UK: Print often flies under the radar as a security risk and can quickly become a weak point if it’s not managed properly. This is why we work with partners to assess their print network like an IT estate, focusing on devices, workflows and access points to spotlight where the risks are. We also embed secureby-design principles into our hardware. That means no Brother device includes an internal hard drive – a major attack opportunity – and features like automatic intrusion detection, SSL data encryption and authentication technology come as standard. The final layer of protection is managed print services – continuous monitoring and immediate alerts for security updates means any vulnerability is addressed before there’s a problem, reinforcing trust in the network and giving IT teams genuine peace of mind. LeAnne Foley, Head of Indirect Sales, Toshiba: We help customers stop thinking of print as an afterthought, and instead, recognise it as a critical part of their information security landscape. Printers and MFPs handle a lot of sensitive information, so understanding and reducing risk is essential. Security is built into our devices and solutions by design. We apply practical controls like strong authentication, role‑based access and clear security policies. This gives organisations a much better view of how documents are handled, who has access, and where risk can be reduced. To keep that trust intact over time, we focus on resilience through capabilities like secure boot, firmware validation and encrypted storage, supported by automated updates and Xerox firmware updates regularly add support for the latest security standards, helping ensure devices can be configured to meet the requirements of even the most demanding security environments. In addition, Xerox provides comprehensive secure installation and operation guides that clearly outline how devices should be configured to align with the most stringent standards, including FIPS 140, which is frequently mandated in enterprise IT, government, and other highly regulated sectors. Partners can also leverage Xerox toolsets such as Cloud Fleet Management, which provides a centralised, efficient way to manage MPS fleets while maintaining compliance with organisational security policies. The platform enables firmware patching, password and configuration management, and ongoing security auditing via a single dashboard. Many partners are now bundling these capabilities into managed device security services, helping them differentiate their offerings and create opportunities for additional recurring revenue. Nick Taylor, Head of Sales, Business Print & Scan Division, Epson: At Epson, we position print devices as fully-fledged network endpoints, and our approach to security is built around managing that risk centrally and consistently. All Epson business inkjet printers important to understand where the risks could occur in their setup and making sure nothing is left exposed. We work with trusted manufacturers like Develop and Fujifilm, whose devices are designed with security built in from the start, including user authentication, encrypted data transfer and ongoing monitoring. We make sure everything is set up properly, kept up to date, and connected with the wider network. It’s not just about installing equipment, we want to ensure it stays secure over time, especially as things change. Ian Fox, Channel Solutions and Services Specialist, Xerox: IT professionals should apply industry best practices to maintain a strong security posture. These include keeping software and device firmware up to date, enforcing strong, unique passwords, disabling unused ports and services, and establishing policies and procedures to regularly audit systems and remediate vulnerabilities. While most organisations have robust processes in place for traditional endpoints such as servers, desktops, laptops, and firewalls, a closer examination often reveals a significant gap in how other endpoint and IoT‑connected devices, such as printers and multifunction devices, are patched, managed, and audited. As organisations increasingly operate mixed vendor fleets, consistency of security controls across devices, workflows and cloud platforms becomes critical to reducing risk. VOX POP …continued Paul Kamlesh Nick Taylor

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