Contents...
        
        
          
            3
          
        
        
          Foreword
        
        
          
            Introduction
          
        
        
          
            4
          
        
        
          Smarter Communications
        
        
          
            Part 1: How to Cut the Cost of Postal
          
        
        
          
            Communications
          
        
        
          
            6
          
        
        
          Quick Wins
        
        
          
            7
          
        
        
          Maximising Postal Discounts
        
        
          
            8
          
        
        
          Improving accuracy & eliminating waste
        
        
          
            Part 2: How to Improve Mailing Productivity
          
        
        
          
            10
          
        
        
          The benefits of automation
        
        
          
            12
          
        
        
          Streamlining mail preparation & despatch
        
        
          
            14
          
        
        
          Faster mail opening & distribution
        
        
          
            Part 3: How to Improve Mailing Processes
          
        
        
          
            16
          
        
        
          Auditing mail processes
        
        
          
            17
          
        
        
          Using software to gain visibility & control
        
        
          
            Part 4: How to Improve Customer Communications
          
        
        
          
            18
          
        
        
          What your customers want
        
        
          
            20
          
        
        
          Maximising the effectiveness of customer
        
        
          communications
        
        
          
            22
          
        
        
          
            Why Neopost
          
        
        
          The Neopost Guide to Smarter Communications
        
        
          
            2