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whofind themselves having to take and
relaymessages. In such circumstances,
it clearlymakes sense touse amobile
phone that enables you to be contacted
at all times.
The SamsungOfficeServ 7030 (see
box) lets youuse amobile and enjoy the
benefits of amodern communications
systemwith sophisticated call handling
anduseful time- and cost-saving
features.
Awireless-enabled smartphone can
be integratedwith theOfficeServ 7030 –
for the same price as any other handset
– so thatwhen it iswithin range of the
wireless network, inbound, outbound and
internal calls can be transferred to and
from the handset.Whenout of range, the
phone system forwards inbound calls to
themobile over GSM.
You canuse yourmobile as your only
phone or you canuse it in conjunction
with a standardoffice phone.You
can even set up the system to ring
multiple numbers simultaneously e.g.
your deskphone,mobile phone or
home phone, so that you can take calls
wherever you are, on the handset of your
choice.
Bigbenefits
For small businesses, the combinationof
mobile phone integration and Samsung’s
mobility apps bringsmany benefits:
IncreasedMobility:
Integratingmobiles
gives users greatermobilitywithin the
office, aswell as outside;
ReducedCosts:
Call costs are reduced,
as callsmade on amobilewithin the
companyWiFi network are routed via
the phone system’s analogue, digital
or low-cost SIP trunks rather than the
mobile network – according to some
estimates half of callsmade inoffices are
via amobile.When away from the office,
you can connect to the communications
system viawireless networks inhotels,
cafés andother public locations and
make and take calls through the
company phone systemwithout
incurringmobile network charges;
ImprovedCustomer Service:
Customers
can reach youwith just one phone
number andno longer have to dial
different numbers to track you down
or leavemultiplemessages on a range
of devices. The seamless transfer of
calls between desk phones andmobiles
reduces the need for redialling and call-
backs.When you call a customer, they
see your business phone number not an
individualmobile number.
IncreasedProductivity:
Integrating
You can use
yourmobile
as your only
phone or you
can use it in
conjunction
with a
standard office
phone
mobiles significantly enhancesmessage-
handling and reduces the amount of
time spent following up and returning
calls. Samsung smartphonemobility
apps give access to corporate directories
for quicker and easier dialling and show
the presence status of colleagues, i.e.
whether they are in ameeting or free
to take a call, saving timewastedon
unproductive calls.
Easier callmanagement.
Unified call
logs formobiles and desktops give
greater visibility of employees’mobile
phone activity.
Productivityapps
In addition tomobile integration, the
OfficeServ 7030 provides other features
that canhelp a business savemoney and
bemore efficient.
For example, support for low-cost SIP
trunks that route calls over the telecoms
provider’s IP network help reduce call
costs. SIP trunks provide resilience in case
of business disruption and are highly
portable, enabling growing businesses to
keep the same phone numbers as they
expand andmove premiseswithout
incurring additional charges.
As standard, theOfficeServ 7030
comeswith an auto attendant,which
improves call handling by providing
callerswith recorded information and
automatically routing calls basedon
menu selections; and voicemail,which
includes the ability to route voice and
faxmessages to an email Inbox so that
you can view allmessages inone place.
Beingmodular and expandable, the
OfficeServ 7030 can be enhancedwith
additional functionality as your needs
change. Samsung offers awide range of
apps for computer telephony integration;
PCI compliant call recording; call
reporting; collaborationwith voice, video,
instantmessaging,whiteboarding and
application sharing; formal and informal
contact centres; and specialist solutions
for the healthcare andhospitality
industries.
Today, the SamsungOfficeServ
7030 is used by thousands of growing
businesses across theUK, helping them
to address the significant challenges
faced by any small business operating
with limitedmanpower andfinancial
resources and giving them the flexibility
and professionalismneeded to thrive in
today’s competitive business climate.
Formore informationon Samsung
communication systems, please visit
TheOfficeServ7030 is anoffice inabox.
Theentry-level product inSamsung’s
OfficeServ series, it is designed for growing
businesseswithup to20employees.
It delivers voice, data andwireless
communications in a single IP platformwith
robust security. It can be usedwith analogue,
digital and SIP trunks; and is compatible
with awide range of IP and digital handsets
including desk phones, cordless handsets and
IP softphones, aswell aswireless-enabled
smartphones.
Withflexibility built-in, customers can
work anywhere and still enjoy the system’s
advanced communication features – it doesn’t
matterwhether you are using amobile phone
in the office,working fromhome on an IP
phone connected via broadbandor in a branch
office linked via SIP.
TheOfficeServ 7030 is expandable and
modular. It comeswith auto attendant and
voicemail as standard, including the ability to
send voice and faxmessages to email, and can
be enhancedwith additional functionality as
your needs change.
Perfect for businesseswith limited
resources, it can be bought off-the-shelf and
set up and configured by users. StandardRJ45
network connections simplify set-up and
enable phones to be plugged straight into the
system,which reduces the need forwiring.
As businesses grow they can easily expand
system capacity.The SamsungOfficeServ
family includes systems accommodating up to
480 extensions at a single site,with the ability
tonetwork together hundreds of sites.
TheOfficeServ7030:Made for growingbusinesses
