Q6.
When purchasing from a store what are
the following things that influence you to
make a purchase?
(Please tick all that apply)
o
Special promotions and offers
o
Lowest base price
o
Recommendations from staff
o
Independent reviews featured on product
boxes
o
I am not influenced
o
Other
(please specify)
Q7.
What is the most useful and reliable
source of information when procuring
printers?
o
Information on manufacturers’ website
o
Independent reviews
o
Word of mouth
o
Reseller advice
o
Other
(please specify)
Q8a.
Putting price to one side how much do
you value the following when purchasing and
running your printer fleet?
Very important 5 4 3 2 1 Not important
___ Supplier relationship
___ Supplier insight and advice on purchases
___ Supplier delivery & installation
___ Proximity of supplier
___ Product capability & reliability
___ Brand reputation
___ Futureproof technology
___ Ability to support mobile/roaming workers
___ Long-term support/warranty
Q8b.
How important will these things be to
you company in 5-10 years’ time?
Very important 5 4 3 2 1 Not important
___ Supplier relationship
___ Supplier insight and advice on purchases
___ Supplier delivery & installation
___ Proximity of supplier
___ Product capability & reliability
___ Brand reputation
___ Futureproof technology
___ Ability to support mobile/roaming workers
___ Long-term support/warranty
Q9.
In regards to your organisation, how is
print perceived in general?
(Please tick all that apply)
o
Necessary for our business to operate and very
good value
o
Necessary for our business to operate
o
We have to print some things but always try
and avoid wastefulness where possible
o
A waste of money
o
Other
(please specify)
23
01474 824711
magazine
Q10.
How do you see your company’s future
print purchasing procedures developing?
(Please tick all that apply)
o
Similar to now/ no change
o
More with specialised dealers and resellers
o
More via the internet
o
Directly with manufacturers
o
Via a 3rd party consultant
o
Don’t know
Q11.
What recent printing/MFP innovations
does your organisation use now or will most
likely use in the future?
(Please tick all that apply)
Now Future
o
o
Cloud printing: Enabling workers to
print from cloud-based applications
o
o
Print from iPads, Tablets & Smart
phones
o
o
Scanning to file
o
o
MPS (Managed Print Services)
o
o
Mobile print
o
o
Green print
o
Other
(please specify)
Q12a.
Does your organisation employ any
mobile workers?
o
No
o
Yes
Q12b.
Is this likely to change over the next
5-10 years?
o
Yes, we will have more mobile workers
o
Unchanged, we will have the same number of
mobile workers
o
Yes, but fewer mobile workers
o
No, we won’t have any mobile workers
o
Don’t know
If you are currently employing mobile workers:
Q12c.
How do your mobile workforce
currently Print, Copy and Scan documents?
o
They print when they return to the office or
home
o
They utilise print copy shops and other such
services
o
They use mobile printers
o
They currently have no printing requirement
o
Other
(please specify)
Q13.
What will be the biggest challenge your
organisation has over the next 5-10 years in
your printer procurement?
(Pick one)
o
Reduced budgets
o
Selecting products that will support the
workforce long-term
o
Supporting a more flexible workforce
o
Other
(please specify)
ADDITIONAL INFORMATION
Name
Company name
Address
Email
Telephone
Q1.
How many people does your organisation
employ?
o
1-10
o
11-50
o
51- 250
o
250-1000
o
1000+
Q2.
How many sites does your organisation
operate from?
o
1
o
2-5
o
6-25
o
26-50
o
50+
Q3.
What region do you live in?
o
London
o
South/South East
o
SouthWest
o
Central England
o
East Anglia
o
Midlands
o
Yorkshire/Humberside
o
NorthWest
o
North East
o
Wales
o
Scotland
o
Northern Ireland
Q4.
How would you describe your working
status
o
self-employed
o
business owner
o
employed
o
on a contract
o
Other
(please specify)
Q5.
What best describes your organisation’s
business type?
o
Agriculture, mineral, energy
o
Computing, consultancy, R&D
o
Construction and engineering
o
Education
o
Finance and insurance
o
General public sector
o
Healthcare and Social work
o
Hospitality and recreation
o
Legal and accounting
o
Marketing, design, pr
o
Manufacturing
o
Not for profit/charities
o
Property and real estate
o
Retail (incl motor vehicle sales/maintenance)
o
Transport and travel
o
Other services (post and telecoms,
recruitment, industrial/domestic cleaning,
secretarial, packaging, advertising, technical
testing etc)
Are you happy to be contacted via email to
receive future promotional mailings etc.
(please tick box )
o
Would you be happy to have a conversation
with one of our research team tick box (Any
one contacted by our research team will
receive a £20 Marks & Spencers Gift Voucher
for Participating in the additional Telephone
Survey)
(please tick box )
o