Technology Reseller - v29

Editor's Comment	1
What's New: A selection of the month's new products and services	4
Tech Trends: Businesses must invest more to prepare for long-term homeworking	6
Distributor News: QBS acquires AlphaGen	8
Working Together: This month's round-up of new distribution agreements	8
Reseller News: Memset and eacs strengthen ties with strategic alliance	14
Vendor News: Painintelligence celebrates first deal born in the USA	18
Security: Florian Malecki explains how MSPs can protect themselves and their customers from ransomware	22
Insight: A Window on Business	30
Billing: Union Street wins plaudits for customer service	32
Opinion: Cherryl Pressley on why resellers should become MSPs	36
Technology Live Profiles: MyPhones prepares for further growth	42
Sustainability: Circular IT benefits from homeworking boom	42
Networking: Part II of our guide to SD-WANs	44
Comment: Sharon McDermott makes the case for a little give and take	44
Cloud Workspaces: Why IGEL is confident of becoming a $1 billion company	46
View from the Channel: With Stuart Dickinson, COO of IT services provider EACS	50
People: New faces, new places	50

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