Technology Reseller - v29

01732 759725 18 NEWS : VENDORS Zandra Moore Brain Bowerfind Business intelligence and data analytics software developer Panintelligence has announced its first US-originated deal since the company opened a US office in Boston last year. The partnership will see Boston-based fintech software firm Hound Software integrate the Panintelligence Pi suite of data analytics software, including a newly launched machine learning element, within its platform connecting diverse software systems, users and customers. Pi software enables businesses to use data in almost any format to trigger bespoke reports and visualise trends in real time. Panintelligence CEO Zandra Moore said: “We saw significant synergies between Hound Software and ourselves, and we are excited to be bringing our AI decisioning capability to combine with Hound’s superb innovative workflow processing engine.” Hound Software co-founder Manrique Feoli said: “Mixing the power of Hound with Pi creates a fantastic ultra-powerful mix of capabilities that will provide something hardly anyone is doing.” n In a move that is likely to expand its global presence, Panintelligence is offering quick-to-deploy data analytics software on the Amazon Web Services (AWS) Marketplace to help SaaS vendors take advantage of their data and react swiftly to developments. First US win for Panintelligence Data dashboards for Horizon and Progress customers Cloud-based business management solutions provider ECI Software Solutions has given hundreds of Horizon and Progress customers in the UK access to enhanced Acsellerate dashboards to help them visualise data and make data-driven decisions. Purpose-built for small and medium- sized dealers in the office equipment and office products industries, the Acsellerate integrated sales intelligence and CRM solution puts business-critical information at the customer’s fingertips via activity dashboards built on ECI’s cloud-based analytics and data visualisation platform, Cognytics. Brian Bowerfind, ECI Distribution Division President, said: “With these enhanced analytics capabilities, busy sales teams can easily visualise key metrics, evaluate their activities and be proactively directed to actionable insights to improve their performance across the board.” www.ecisolutions.com/business- applications/acsellerate Oxford tech firm renamed for second time Oxford tech company Oxford Web Applications has rebranded for a second time. The company co-founded by Managing Director Mark Hall in 1995 was originally named The Big Oxford Computer Company Ltd (BOCC) but changed its name to Oxford Web Applications (OWA) in 2012. It is now changing its name again, to OWA Digital, to reflect the changing needs of customers in an age of digital transformation and the company’s greater geographical reach. OWA Digital opened a London office last year and plans to establish additional regional hubs in the future. OWA provides a complete range of digital services, from the design and development of code to drive web applications, mobile apps and websites, through to data security, support, hosting and proactive 24/7 management of client digital services. Mark Hall said: “Our strategy is to offer a ‘lifetime’ solution to customers. We always look at the data and digital needs of the organisation as a whole and ensure that any new development is integrated across all functions. This avoids security issues, such as data breaches and server capacity challenges, and enables technical, marketing and sales teams to be part of any new digital tool, which may change the way audiences interact with new products or services. The lines continue to merge between technical and marketing communication functions, and customers require digital businesses like OWA to address these issues from the start.” Dark web monitor Spanning Cloud Apps, a Kaseya company and provider of backup and recovery for SaaS applications, has announced a Dark Web Monitoring solution for Microsoft Office 365. Spanning Dark Web Monitoring is claimed to be the only solution to combine backup and restore functionality for Office 365 with the ability to locate an organisation’s compromised or stolen data on the Dark Web, including Office 365 credentials that cybercriminals use for Account Takeover (ATO) attacks. As soon as such data is found, Dark Web Monitoring alerts IT administrators so that they can take steps to secure accounts before any malicious activity occurs. www.kaseya.com Ivanti bots lighten helpdesk burdens Ivanti is lightening the burden on service management and helpdesk teams with the launch of cloud-based automation bots that provide endpoint self-healing capabilities and give IT organisations their very own 24/7 virtual support team. Ivanti Assistants monitor, identify and automatically fix endpoint issues, such as lengthy login times, application errors or lack of required security settings. If an issue cannot be resolved immediately, the Assistant can create an incident ticket in Ivanti Service Manager. This allows IT service desk staff to contact end users and offer to fix recurring issues that are typically not reported to IT yet still impact productivity. https://www.ivanti.com/solutions/it-service-management Cybersecurity training for service providers ConnectWise, a provider of software and services for technology solution providers (TSPs), has launched an intensive cybersecurity training and certification program created specifically for TSPs. ConnectWise Certify, offered at no cost to participants, is a dual-track certification program for TSP owners/sales professionals and engineers. It focuses on the foundations of cybersecurity, including industry standards, best practices and technology alignment, and concludes with a ConnectWise Certify exam. To date, more than 500 TSP personnel have completed the training and been certified. UK/European virtual training sessions will b e held on May 13 for Sales/Owners and on May 21 for Engineers. Connectwise.com