technology
reseller.co.uk
19
Samsung Hosted
FOR END USERS
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Easy scalability from 1 to 3,000 extensions per site
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No capital expenditure on equipment, just a monthly
usage fee
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No requirement for on-premises equipment – all you
need is a handset and/or Samsung smartphone
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Easy integration of remote workers and other offices
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Automatic maintenance and upgrades, with no need for
site visits – it all takes place in the cloud
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Future-proof – users automatically enjoy the latest
system features
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Big system security included in the monthly fee
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Resilience – instead of having to install two systems on
your premises with two separate network connections
to different BT exchanges, everything is dealt with in the
hosted environment
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Certified security
FOR RESELLERS
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Monthly recurring fee income
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Easy provisioning via a web portal
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Reduced reseller support costs – everything is done in
the datacentre
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Opportunity for handset and smartphone sales/
upgrades
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Opportunity for upgrading customers’ WiFi network to
support smartphone deployment
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Flexibility to create a bundled service including phones,
SIP trunks and hosted telephony
Samsung Hosted gives resellers the opportunity to make
additional sales, from network connectivity to support
voice over IP to enhanced WiFi networks needed to support
smartphone integration.
IP Telephony
expanded locally can easily integrate new
offices;
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Loose confederations of organisations,
such as a network of GP surgeries in a
certain area or local schools, can use
a hosted system to reduce the need
for multiple phone systems and service
contracts;
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Enterprises with smaller sites
nationwide, e.g. a builders merchant, bank
or estate agent, can use hosted as an
alternative to having a phone system in
every location.
With the launch of Samsung
Hosted, organisations that might have
discounted hosted telephony in the past
due to security fears, such as hospitals,
Government organisations or education
providers, can now enjoy its many benefits
confident that their communications are
protected and secure.
Why Samsung
The strength of Samsung Hosted as a
product has many appealing features. For
resellers, it has many other benefits and
revenue-generating opportunities:
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An end-to-end Samsung solution,
Samsung Hosted is available with a
selection of Samsung handsets and
Samsung smartphones. Customers will
be able to add other devices, such as a
conference phone, but it is recommended
that only Samsung business-grade
handsets are used. The use of Samsung
devices optimises speech quality and
the customer experience. For resellers, it
provides an opportunity to incorporate
handsets into bespoke bundles, with the
option to upgrade, much like a mobile
phone contract.
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Samsung Hosted has a number of clear
advantages over other hosted systems.
This gives resellers the opportunity to
differentiate themselves and protect
margin. For example, other hosted
telephony providers can provide security
into and from the datacentre, but only
Samsung, through the KNOX system, can
guarantee security on mobile handsets.
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Samsung Hosted gives resellers the
opportunity to make additional sales, from
network connectivity to support voice over
IP to enhanced WiFi networks needed to
support smartphone integration. There
are also opportunities for 100% reseller-
owned revenue from professional services,
installation and maintenance.
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With the launch of Samsung Hosted,
resellers that in the past have used hosted
solutions from other providers will be
able to offers customers a solution from a
brand that they know and trust.
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Resellers have a choice of billing
options to suit their own requirements.
Samsung can bill the reseller for variable
charges, the lines and minutes, which they
then pass on to their customers. Or, if the
reseller doesn’t want to get involved in
billing, Samsung can bill the end customer
directly and pay a commission to the
reseller.
Samsung Hosted is the hosted IP solution
that resellers and end users have been
waiting for. To find out more about the
product and becoming a reseller, please
email
