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A good rating
is wonderful,
but you need
to value
criticism and
suggestions
even more
The tables to the left and above
show that doing this has cut the
process time from 8 hours to 6
minutes. To calculate the financial
benefits, the net working time an
employee saved during this process
needs to be counted. In this case,
the net working time was reduced
from 16 to 6 minutes, representing
a saving of 10 minutes of one
employee’s working time. As the
business trip documentation
process is repeated 3,800 times
a year, this adds up to a total
saving of 633 working hours, or
79 business days. Add in costs
for paper and administration, and
total savings come to
€
13,000
every year – from automating just
one process. Clearly, the more
processes you can automate, the
greater the financial benefit.
6
Soft benefits are also important
There are other advantages that
cannot be measured in euros
or hours, such as employee
satisfaction with a newly
implemented, streamlined process.
In this case, employees gave
the business trip documentation
process a rating of 5.7 out of 6
points. Employee surveys are the
easiest method of evaluation, and
we include three short questions in
a survey offered two months after a
new process is introduced. A good
rating is wonderful, but you need to
value criticism and suggestions even
more, because they demonstrate
the organisation’s involvement, and
this will help you grow.
7
Walk a consistent path to save
a million
Advanced IT solutions, dynamic
management, proactive employees,
early integration of solutions, hours
saved and consistent development
are spokes on a wheel that can
drive a million savings and change
an organisation from within.
Innovative processes motivate
people to continue developing
and be proud of what they have
achieved to date.
Units per year: 3800 Working time
saved
Paper saved
€
saved
(working time,
paper, archving)
One unit
10 mins
2 sheets
€
3.50
Total per year
38,000 mins
633 hours
7600 sheets
€
13,000
˙
ˆ ˆ
Jurgita Juskeviciene is Head of the
Quality and Process Management
Department at DNB Bank. This
article was originally published
on the DocLogix blog
.
doclogix.com/process-management-
clever-investment-returns-millions/.
DocLogix is a document and process
management solution serving more
than 300 clients in 13 countries.
The DocLogix product portfolio
includes a range of ready-to-use
document and process management
apps.
DocLogix has twice been selected
as the best solution for information
management at the European IT
and Software Excellence Awards, in
2015 and 2014.
