BULLETIN
PRINT.IT
13
Samsung Electronics has launched a printer failure diagnostic tool
for its MultiXpress range of printers.
The Smart Printer Diagnostic System (SPDS) is the industry’s first
mobile app to offer video and image-based guides for troubleshooting
printers.
When a mobile device with the SPDS app receives an error message
from a failed MultiXpress printer, the app automatically identifies the
issue and displays a step-by-step troubleshooting guide. Engineers can
also share video footage with other engineers.
General users can use the app to fix minor printer issues by referring
to SPDS guides for every model of Samsung MultiXpress printer.
SPDS is available for download from Google Play and Galaxy Apps in
51 countries, and is offered in nine languages including English, French
and German.
Samsung launches first
printer diagnostics app
Brother on
G-Cloud 6
Brother UK has
been included as an
approved supplier on the
government’s G-Cloud
6 framework, making
it easier for healthcare
professionals to procure
its OmniJoin conferencing
solution. OmniJoin enables
GPs to initiate secure video
consultations by sending
a link that patients can
access from a PC, Mac,
laptop, iPhone or iPad.
Andrew Ostler, head of
the Omnijoin business unit at
Brother UK, said: “Telehealth,
which is the delivery of health
services via technologies,
has been very successful in
the USA, reducing the cost of
care by 27%. We believe that
it will become increasingly
popular in the UK, helping
healthcare professionals
provide more relevant care
to patients, as and when
they need it. OmniJoin will
play an important part in this
offering, providing a secure,
remote way for doctors to
consult with patients.”
Free MPS app introduced by EuroForm
EuroForm has launched
a free app version of its
JetAdvice Manager cloud-
based managed print services
solution. JetAdvice Free for
Android or iOS can be used as
a standalone MPS tool or as a
mobile extension for existing
Jet Advice users.
After downloading the free
app, users will need to install a
Data Collector, which collects
data from network printers and
MFPs. Device information is
displayed in a dashboard, giving
users a pie chart overview of
their printer estate.
The app also provides a list
of monitored devices so that
you can quickly find the printer
you’re looking for, including an
image, name, supply status,
print/copy usage and its GPS
position on a map.
Kim Niebling, founder and
CEO of EuroForm, said: “The
development team spent over
6 months building an app that
uses the same data as our
worldwide leading managed
print solution, JetAdvice
Manager. JetAdvice Free gives
you the power of exploring your
printer environment directly
by hand. And, as the name
implies, it’s free.”
HP boosts print security
HP has introduced an expanded range of solutions and
services to help end users improve the security of their print
environment:
n
HP Access Control
now offers server-less secure pull printing,
eliminating the need for servers in small branch offices, and also
functions as a managed mobility solution, allowing users of mobile
devices to email print jobs to the secure pull print queue, with the
same access control, tracking and security measures as print jobs
initiated by network PCs or laptops;
n
The policy-based security monitoring and management solution
HP JetAdvantage Security Manager
has been expanded to cover
the new Pro-class HP LaserJet printers;
n
HP Printing Security Advisory Services
have been extended to
cover Europe and Asia;
n
A new forms recognition module has been introduced for
HP Capture and Route
, which simplifies the scanning and routing
of paper documents to reduce errors and improve security and
compliance; and
n
The
Proactive Print Advisor
service has been launched to provide
reporting, analysis and recommendations on how to optimise a print
fleet for cost effectiveness and policy enforcement.
Diary Date:
Balreed Peak
Performance
September 9 –
The National Cycling Centre
Velodrome, Manchester
September 14 –
Lloyd’s Building, London
Balreed has announced the
details of two more Peak
Performance events where
businesses can learn how
to improve the efficiency of
their document infrastructure
and control the cost of
document processes.
Through a combination
of live demonstrations and
advice, visitors can discover
more about the seven aspects
of print and document
management that they must
address to achieve peak
performance.
These include: Identifying
your current position; Setting
your destination; Financing
the journey; Remote tracking
and pro-active managed
services; On-site support and
maintenance; Professional
production and 3D printing;
and Reviewing your progress
with continuous improvement.
To reserve a place, visit
call
0345 000 8899
or email
Market leader
Nuance Communications
has been named the market
leading ‘global device and print
management independent
software vendor’ in a new IDC
report,
Worldwide and U.S. ISV
Device and Print Management
Market Shares, 2014: Large
Players Remain Strong
.
Nuance’s print management
solutions include Equitrac,
SafeCom and Output Manager.
