Print.IT Reseller - issue 59

3 Welcome to the first issue of 2019 and a very Happy New Year to all! As we embark on yet another new year (where does the time go?) in keeping with tradition, we feature a round-up of predictions for the year ahead. You can read print industry’s manufacturers’ and analysts’ thoughts beginning on page 40. Within the print and IT channel, diversification as a growth strategy is very much in vogue. I regularly speak to dealer principals and MDs and almost all are in agreement that diversification is very much the name of the game. Just as print vendors are diversifying into IT and vice versa, the world of VoIP and Unified Communications is no longer the exclusive purview of the traditional telecoms channel. It was therefore interesting to speak to Richard Potts, Managing Director of telecoms distributor North Supply, about why the company is looking to the print and IT reseller community to expand its network of channel partners (page 28). Digital transformation presents a huge opportunity for the channel to enjoy business growth. IDC predicts that by the end of 2019, DX spending will reach $1.7 trillion worldwide, a 42 per cent increase from 2017. Should the channel be doing more to capitalise on this opportunity? On page 33, we debate whether the channel should be looking to build dedicated scanners and capture software into existing and new MPS engagements in order to thrive and survive in the DX economy. This month’s Q&A is with Paul Derry, Group Sales Director, Automated Systems Group and PITR spent 60 seconds with Louella Fernandes, Research Director, Quocirca. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder , Editor PRINT.IT Reseller is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2019 Kingswood Media Ltd. Design: Sandtiger Media 04 Bulletin What’s new in printers and printing 16 Research Improper document management inhibits employee productivity 18 Information Security Organisations stuck in reactive mind-set when it comes to information security 20 Focus on: Print A round-up of recent product launches 24 Business Inkjet Brother completes professional print portfolio 28 Telecoms New revenue opportunity for IT channel 33 Digital Transformation DX presents a huge opportunity for the channel to enjoy business growth 36 Consultancy Services PITR speaks to John Gifford, MD at Fiducia Strategic Consultancy 38 Q&A Jason Cort reveals more about Sharp Europe’s exclusive deal with Skywell 40 VOX POP OEMs and analysts share their print predictions for 2019 48 View from the Channel Paul Derry, Group Sales Director, Automated Systems Group 50 60 seconds with... Louella Fernandes, Research Director, Quocirca ISSUE 59 · 2019 print it Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: Join us : Follow us @PrintITReseller Issue 59 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Publishing Director: Neil Trim 01732 759725 · [email protected] Group Sales Manager: Martin Jenner-Hall 07824 552116 · [email protected] Social Media and Web Editor: John Peters 07711 204011 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT Certified HDD Erasure Certified WEEE Disposal Consultancy Customer Portal Timed Deliveries & Out of Hours Service Storage Site Survey & Risk Assessments Preparation Installation Relocation Collection Connectivity & Network Installation Tel: 01279 453444 boo[email protected] Fully Insured & SafeContractor Accredited