01732 759725 18 because I need it done so I can reply to the customer. I can’t have an email just sitting there waiting for a response. That’s just how I work. If I don’t do something there and then, it builds up, and then you can’t catch up. So, I’m very on it and I think that’s why I’ve built the customer base I have. I’ve had lots of customers over the years, and now I’ve got a more select group, they expect a quick reply from me, and that’s what they get. When I’m out on the road, the admin girls cover for me, but they’re obviously looking after hundreds more things than I do. So sometimes a quote might not have gone out yet, but realistically the customers probably don’t need it as fast as I usually send it anyway! My family My family. Everything I do is for my children, to give them the best life possible. Like yesterday, I went out and got this massive paddling pool with all the inflatables. Without my job, I wouldn’t be able to do things like that for them. And because I’m working, my children are in settings that help them learn and develop in ways I couldn’t do on my own. I honestly don’t think I could do it all myself, definitely not full-time. I still remember the struggle with homeschooling the older ones during COVID! My car I obviously need my car to go out and see customers, but now my family has grown I need a seven seater which I’m shortly going to take delivery of. they go to childcare and school, but being here to drop them off, pick them up, take them to the doctor or dentist, or handle the things they can’t miss, it all adds up. My daughter is in her last year of juniors, and there’s always something happening, always some appointment or event that needs attention. I’m genuinely grateful that working from home gives me the ability to manage it all. I tend to go out on the road once a week and spend the rest of my time making sure I do the very best job for all of my customers, I’m there when they need me which is really important. I typically go to the office for meetings every few months and it all works really well; it’s the perfect work-life balance. Loyalty As I mentioned earlier, I’ve been at Data Direct since I was 21, a whole 19 years! I know that lots of people in the industry have also been around for that long but to stay with one company is pretty special. I still work with many customers I’ve had since day one. I have obviously had time off on maternity leaves but it’s always lovely to return to work to the same familiar faces, to go out to see them, find out how their business has changed and understand what they now need from me. Organisational skills So, I am insanely organised and always on top of things. I’m sure at times it can irritate some of my colleagues because I might be like, “Can you do this?” and then I’m straight back chasing it, Sheer determination I am driven by sheer determination; some would call it nagging! I’m always pushing forward and I obviously try to do everything I can for my customers from delivering their products on time to supplying them anything they need – software, IT, services, etc. Data Direct is a one-stop-shop for dealers, and we are very good at what we do in terms of providing what our customers need, I’ve been with the company for 19 years and to some extent my sheer determination mirrors the company’s ethos! Flexibility Thankfully, I’m in a position where I can work from home. I have four children whose ages stretch from fifteen all the way down to one, which means flexibility is essential for me. Obviously, WORKPLACE Tierney Collinge, Business Partner Manager at Data Direct, picks the tools she uses every day and couldn’t do her job without I couldn’t do my job without… Tierney Collinge
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