01732 759725 34 Louella Fernandes Environmental monitoring and sustainability. Reducing waste, optimising consumables, tracking carbon emissions and improving energy efficiency are top priorities for reducing the environmental impact of print infrastructure. 32% of IT decision-makers see reducing environmental impact as the top application for AI in print. Vendors are applying AI to monitor, optimise and report sustainability impacts. Rise of agentic AI. Agentic AI – AI that can make autonomous decisions and execute tasks across systems – is the next major technology disruptor. Leading vendors are already exploring agent-driven orchestration for workflows, service operations and fleet management. Louella Fernandes, Quocirca CEO said: “AI is fundamentally reshaping the print and capture market. Vendors that embrace AI-enabled automation, intelligent workflows and agentic platforms will lead the industry forward. “The shift from devices to intelligent ecosystems marks a pivotal moment for an industry in transformation. It must be backed by a commercial evolution away from transactional sales toward deeper customer relationships that span secure data and document workflows, driving measurable productivity benefits,” she added. www.quocirca.com AI-powered solutions for predictive maintenance, document processing, workflow automation, cybersecurity and environmental performance. Driving transformation The study highlights a shift from device-centric innovation to AI-enabled platforms, intelligence and automation across the full print ecosystem. Key growth areas include: Intelligent document processing (IDP). Vendors are rapidly enhancing data extraction, classification and routing through machine learning, NLP and advanced OCR. Vendors are also integrating generative AI summary capabilities to support document capture solutions. This area has become critical as organisations move from paper-based workflows toward digitised, straightthrough processing. Predictive maintenance and device optimisation. AI-powered analytics help predict part failures, automate consumables replenishment, refine print job routing and enhance uptime, creating substantial value for MPS environments. Document and device security. MFPs are recognised attack vectors, and vendors are embedding AI to detect anomalies, block threats, automatically apply optimal security configurations, and enable compliant content handling. As organisations intensify digital transformation initiatives, print manufacturers and ISVs are embedding AI across devices, platforms, software and managed services to drive productivity, automation, security and sustainability. Quocirca assessed major global print OEMs and ISVs based on AI strategy, maturity, breadth of portfolio and completeness of offerings. The report places Canon, HP, Ricoh and Xerox in the leader category, recognising their strong strategic vision and advancing AI-enabled portfolios. Konica Minolta is positioned as a major player, reflecting its growing capabilities and ongoing progress in embedding AI across its solutions. The report also highlights key ISVs MyQ, Pharos, Tungsten Automation and Vasion. The report shows that AI now accounts for an average of 22% of total IT budgets, and two-thirds of organisations are expecting to increase AI spending this year. Print vendors are responding with accelerated innovation, expanding Quocirca’s AI Vendor Landscape 2026 report reveals that artificial intelligence is moving from experimental add-on to essential enabler across the global print and capture industry AI becomes defining force in print and capture market AI
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