Technology Reseller v53

technologyreseller.co.uk 07 INNOVATIONS Wearables support RealWear, a provider of assisted reality wearable solutions for frontline industrial workers, is enabling customers to improve the security, reliability and efficiency of deployments with the launch of its first software-as-a-service (SaaS) offering, Realwear Cloud. This cloud-based remote support and analytics solution enables IT and business operations to keep their RealWear device fleets secure with over-theair firmware updates; optimise operational efficiency with real-time data and metrics; and reduce downtime with remote technical support and troubleshooting to quickly identify, diagnose and fix device issues. Ready for any emergency Cradlepoint’s R1900 LTE and 5G-ready router has been certified for use with the Emergency Services Network (ESN), which is set to replace the current communication network serving 300,000 front-line emergency service users and connecting up to 45,000 vehicles. Certification means that emergency services personnel in Great Britain will be able to rely on strong, stable cellular connectivity for mission-critical communications and access to life-saving data, images and information. Cradlepoint’s R1900 router enabled with NetCloud Service remote management and dual SIM card connectivity with automatic failover will allow workers to retain connectivity even in areas where ESN coverage is not available, but 4G and 5G carrier connectivity is. Mark Page, Account Director Public Sector at Cradlepoint, said: “From increased insight on live emergencies to connecting mobile command centres at large events, such as festivals and sports matches, cellular connectivity ensures our front-line workers have the information they need to get the job done. By achieving the highest level of certification available on the ESN, we can now ensure that these vital workers have access to the most crucial information and insights to do their jobs, no matter where they are in the country.” cradlepoint.com Connecting the dots WithSecure (formerly F-Secure business) has launched a data visualisation tool for cyber security defence teams, or blue teams, that connects the dots between suspicious activities during a cyber-attack. Detectree decreases response times, reduces alert fatigue and improves communication during an incident by visualising log data and showing the relationships between suspicious activity and any processes, network destinations, files or registry keys connected to that detection. Rather than manually sorting through data represented as text to reconstruct a chain of events, responders can look at the visualisation to see connections and the nature of those connections (e.g. interactions, parent-child relationships and process injections) and share that data with relevant stakeholders in a simple, intuitive way. Democratising public cloud ANS Group, an Azure Expert MSP and Microsoft Cloud Security Advanced Specialisation partner, is aiming to remove much of the cost and complexity associated with cloud adoption by changing the delivery model from one based on expensive consultation to one based on repeatable automation. Its new managed Public Cloud for SMBs offering supports this by enabling businesses to lift and shift their code into a pre-configured AWS or Azure environment and launch their new cloud platform and virtual machines at the touch of a button. Then, once customers are up and running, they can access a managed service layer tailored to their specific requirements and budget, with support and continuous optimisation by the ANS Centre of Excellence and the option of bolt-on capability in security, DevOps and disaster recovery. ANS CTO Joe Wolski said: “Public Cloud has for too long been the reserve of organisations with significant in-house skills or huge budgets. The typical digital transformation journey hasn’t moved on in 20 years and involves expensive consultations up front. Then, when the project is finally delivered, the technology and the business have moved on. After years of experience bringing enterprises to Public Cloud, we’ve created bestpractice templates for cloud environments alongside an affordable managed service, democratising the technology for everyone to use.” www.ans.co.uk Self service billing portal Union Street Technologies is responding to growing customer demand for selfservice options with the launch of a new self-service portal for its aBILLity billing platform. The optional Billnow portal allows resellers’ customers to view up-to-the minute changes in their service usage, conduct their own reporting and make changes to their services. Customers can use the portal to perform SIM swaps, check associated networks and SIM numbers, and set bars for certain services. Resellers benefit from fewer inbound calls and a reduced cost of service. Billnow can be white-labelled with a reseller’s own branding and features prominently placed advertising panels for promoting additional products and services. Union Street Technologies Managing Director Vincent Disneur said: “Over the last two years we have seen a rapid change and evolution in the way we work. Consumerisation of B2B relationships is one such trend, with business users coming to expect the same levels of service they get in their personal lives with their work interactions. Not only will Billnow help resellers to win new business by enhancing the customer experience, but it’s also a driving force in keeping their customers loyal and locking out competition.” Portable display Meeting the needs of today’s mobile workers, MMD has launched the lightweight, foldable Philips 16B1P3302 portable monitor. The 16-inch, 16:9 Full HD (1920 x 1080) display features one USB dualmesh cable and Type C and Type A USB connectors that enable users to enjoy high resolution video from a smartphone or laptop, take advantage of dual-screen productivity, recharge the monitor, transfer data at high speeds and enjoy quick, easy sharing and presentations. It costs £219.99. https://mmdmonitors.com/ Vincent Disneur Joe Wolski

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