and authentication platform, SafeNet Trusted Access. SafeNet Trusted Access is an access management service that combines the convenience of single sign-on with powerful authentication capabilities. By validating identities, enforcing access policies and applying smart single sign-on, organisations can ensure secure, convenient access to numerous cloud and web-based applications from one easy-to-navigate console. Redcentric utilised the usagebased billing model, as well as the platforms multi-tenant multi-tier architecture, in order to address the need for an agile service. This was enabled through a reduction of admin, while also addressing cashflow challenges with the previous pre-pay model by providing consistent and easy to manage service costs. Solution The company’s solution partner recommended Thales solutions. After testing, the team chose two Ethernet encryptors from the CN portfolio: a network encryptor suitable for larger installations, and a different encryptor for smaller branches of the network. Results Thales offers centralised management and simple administration and easy audit reporting over multiple circuits and network protocols at any time. The network encryptors provide near zero-latency encryption and ensure FIPS, Common Criteria and CAPs-certified safety. Using the encryption appliances for communications throughout the Challenge With the move to remote working, Redcentric had to scale its connectivity solutions at a moments notice. The MSP was faced with delivering a solution that could be scaled up to cope with increasing demand from customers, whilst meeting compliance issues around protecting access to sensitive services and information within the heavily regulated healthcare industry. Redcentric needed an authentication solution that was flexible and reliable in this digitalfirst world. Solution In order to address the need for a solution that could meet pressing customer demands, Redcentric turned to its existing partner Thales. Thales was able to scale its cloud-based access management Challenge A prominent energy distribution company that supplies electricity and gas through a combined system operator in one of Europe’s largest cities and the surrounding region, required an encryption solution that would enable secure communications between its control centre and its SCADA system which is used to track and manage its operations. The company’s SCADA system generates a lot of data and communicates with the control centre via its own network, which, for safety reasons, is not connected to the internet. Protecting their infrastructure from the risk that proprietary lines could be physically tapped, and the data stolen or manipulated, was a key criterion. Case in point: IAM Case in point: Data Protection Cloud-based multi-factor authentication provides scalability and reliability in the healthcare industry’s hour of need Energy operator protects critical infrastructure using high speed encryptors from Thales Results With an agile and affordable product, Redcentric was able to massively up-scale the delivery of its solutions to meet the demand created by the pandemic. Through its existing cloud-based solution, Thales met any scalability request head on, contributing to an increase in sales for the service provider. network provides optimal security as well as flexibility for the future. Because the data is encrypted, any hacker attempting to tap the traffic would get only useless material. Furthermore, Thales Network Encryptors can immediately detect manipulated data packets and the devices would then shut down the compromised transmission. At the same time, the devices would switch traffic to a second secure network connection so the traffic can be delivered to the destination via a different route. The company is also well equipped for future expansion. With a flexible licensing model, there’s no need to buy new hardware , it can simply increase the capacity for more bandwidth as needed. cpl.thalesgroup.com The pandemic has put every industry under pressure, with the world being driven online and organisations having to keep going under a variety of different guidelines due to social distancing. Nowhere has seen more impact and strain than the healthcare industry. As a managed service provider offering hosting, compute, unified communications, connectivity and cyber security services across government, public sector and the private sector, with a particular focus in healthcare, Redcentric has worked to help alleviate that strain. As the pandemic forced a majority of people to work remotely, the company became inundated with requests from current, new and returning customers for increased and secure connectivity solutions no matter where its employees worked. The Challenges The transformation overnight from office-based to remote working meant that the managed service provider had to scale its connectivity solutions at a moment’s notice. On top of that, healthcare is an industry that is heavily regulated and contains highly sensitive data. While it was one of the first companies to deliver authenticated solutions securely to customers operating in the office or site through its existing relationship with Thales, the pandemic and social distancing changed the game. As such, the provider was faced with delivering a solution that could be scaled up as necessary to cope with increasing demand from customers, whilst meeting compliance issues on protecting access to sensitive services and information in a socially distanced setting. This was a pressing issue due to the increased risk associated with remote working and employees accessing the system outside of the traditional network perimeter. While able to effectively meet customers’ increased connectivity needs, Redcentric needed an authentication solution that was flexible and reliable in this digital-first world. Another key challenge that arose was the issue of cost. Previously operating on pre-paid model for its authentication service, the company that has built up extensive healthcare experience faced a dramatic increase in upfront costs to scale its service each time customers requested multiple further product licences. This would become an issue due to Redcentric’s customers paying for its services on a monthly basis, leaving the company being hit with large costs with minimal immediate financial return. The Solution In order to address the need for a solution that could meet pressing customer demands, Redcentric turned to its existing partner Thales. The two companies have partnered together to deliver an established connectivity and authentication solution across the last 15 years. Redcentric approached Thales with the challenge of meeting its need for an instantly scalable and reliable solution, while addressing the price point too. Having been partners for 15 years, it knew Thales had the capability to increase the scalability of its service, having chosen the company due to its ability to meet its anticipated future digital needs. Thales was able to scale its cloud-based Access Management and Authentication platform, SafeNet Trusted Access, authenticating all software Cloud-based Multi-Factor Authentication provides scalability and reliability in the healthcare industry’s hour of need “We identified Thales as the right partner to help futureproof our solutions due to its cloud scaling capabilities and outstanding reputation in data protection and access management. With the SafeNet Trusted Access baked into our existing products, our customers now have the peace of mind that they can access services securely, wherever they are.” Sean Paxton, Product Manager, Redcentric Download Redcentric Case Study Register for the Thales Partner Portal
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