Technology Reseller v50 If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT 03 There’s a clear theme running through many of the features in this month’s issue – the benefits of having a diversified product offering. On page 16, Tim Griffin, Managing Director of DCC Technology, highlights diversity within the product/ services offering of both DCC Group and the DCC Technology division as a contributory factor to the Group’s strong performance in challenging circumstances. On page 44, we profile Network Communications Group, which in its 35th anniversary year is continuing to move into new business areas, extending practices it has developed in the comms world to the IT and CCTV sectors with impressive results. On page 46, Stuart Sykes, MD of Sharp UK, says he has noticed a new appetite for diversification since the pandemic, as existing and new Sharp partners look to build more resilience into their businesses. Diversification is also the rationale for Tech Live 2022, which returns to the Business Design Centre, London on September 13, bringing together dozens of suppliers from across the ICT industry eager to expand their routes to market and engage with resellers/MSPs interested in strengthening their own offerings with complementary technologies and services. This year, we are partnering with Mobile News Xpo, giving the Technology Reseller community a not-to-be-missed chance to make connections and explore opportunities with leading suppliers from the mobile communications sector. For exhibitors, Tech Live 2022 is a timely opportunity to meet up with existing or prospective channel partners eager for face to face contact after years of virtual meetings. When Technology Reseller spoke to Juan Lyall, Country Manager of Centreon, for our feature on page 32, he had recently returned from the AWS Summit in London where he had been ‘overwhelmed and amazed’ by the enthusiasm of visitors and the appetite for conversation, which he said was very different to his experience at trade shows before the pandemic. By exhibiting at Tech Live 2022, vendors and suppliers can take advantage of a rare purple patch when people’s strong desire to meet up with peers from the ICT industry is matched by a clear business need to diversity their business to build resilience and tap new sources of revenue. You can find out more about Tech Live 2022 on pages 40 and 41 and at James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media 04 What’s New A round-up of the month’s best new products and services 06 Distributor News Westcon-Comstor supports move to subscription model with new payment service 08 Working Together This month’s new distribution agreements 12 Reseller News Demand for cloud services drives managed services growth 16 Distribution Exertis results highlight benefits of diversification 17 Retail Hamleys basement converted into gaming zone 22 Computing Panasonic launches the ultimate Toughbook 25 Cybersecurity Why it’s time for a new approach 28 Cybersecurity Arctic Wolf in EMEA, one year on 32 IT Monitoring Too good an opportunity to miss? 36 I couldn’t do my job without… Kevin O’Brien, CFO of Union Street Technologies, lists his top productivity picks 38 MSPs The Modern Workplace drives growth at Everything Tech 40 Exhibitions Tech Live 22 returns to the Business Design Centre in partnership with Mobile News Xpo 44 Profile Network Communications Group celebrates 35 years in business 46 Q&A With Stuart Sykes, Managing Director of Sharp UK 49 People New faces, new places v50 · 2022 Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at Read Technology Reseller online, on tablets and smart phones Join us : Follow us @techreselleruk technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Group Sales: Martin Jenner-Hall 07824 552116 · [email protected] or [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) The essential show for IT and mobile resellers and providers Business Design Centre · London · 13 September 2022 22 In partnership with