Technology Reseller v33

technologyreseller.co.uk 17 NEWS : VENDORS Zoho breaks down barriers to productivity Zoho Corporation claims to have removed the barriers between process apps like CRM and invoicing and productivity apps like mail and communications, with the launch of Zoho Workplace. The single platform brings together nine collaboration, productivity and communications tools built on a common data model and unified through common search and AI across one dashboard, giving users context and continuity across apps, devices and modes of work. The solution, centred around a fully featured business mail and cloud office suite, is already used by 2 million organisations and 15 million workers in 150 countries. More than 25% of new Zoho Workplace customers switch over from G Suite and Microsoft. Sridhar Iyengar, MD of Zoho Europe, claims that Zoho Workplace is better than other solutions at streamlining complex processes like data migration, content creation, contextual collaboration and communication and search. He said: “Businesses are not looking to solve a collaboration problem but a custom invoicing, sales enablement or support problem. Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices and departments, has the vision and functionality to meet the broad business needs of today.” New capabilities include custom workflows, deeper business context within communication tools, the ability to customise security and privacy within apps for enhanced audit and control and greater automation through AI that works across products. Pricing starts at £2.40/user/month for the Standard version and £4.80/user/ month for the Professional version. https://www.zoho.com/workplace/ Three in a row for Brother The Princess Royal Training Awards have commended Brother for the quality of its employee learning and development programme for the third year in a row. Its Employee Engagement Toolkit, introduced in 2016, gives Brother’s 171 employees device-agnostic access to more than 300 courses covering digital skills development, leadership development, sales training and soft skills training (e.g. wellbeing, stress management and adaptation to change). Brother UK MD Phil Jones MBE said: “Learning and development is not only an ethical responsibility for leaders at every level; it’s also a commercial necessity. People are at the heart of our sustained business success and it’s fantastic that this has been recognised once again.” The Brother UK team based in Audenshaw, Manchester before social distancing was implemented. Vodafone calls on Trend Micro Vodafone is partnering with Trend Micro to help protect business customers’ laptops and desktop PCs from online security threats such as ransomware, out-of-date applications and phishing attacks. Complementing Vodafone’s existing specialist cyber security solutions, including Lookout Mobile Security and Vodafone Cloud backup, Trend Micro’s Worry-Free suite – Worry-Free Services, Worry-Free Services Advanced and Worry-Free XDR – includes anti-ransomware protection, URL filtering, data protection, smart protection network and a cloud dashboard for centralised management, with the option to tailor services so you only pay for what you need. The service covers Windows, Mac, Android, and iOS devices, as well as Microsoft 365, G-Suite, Box, Dropbox and Salesforce cloud services. www.vodafone.co.uk TeamViewer adds web monitoring TeamViewer has added a web monitoring module to its remote monitoring and management solution, enabling website admins and operators of online shops to check website accessibility and remotely manage the server. The TeamViewer Web Monitoring module checks whether websites and online shops are functioning smoothly through a combination of website accessibility tests, load time audits and a script-based module for carrying out automated test purchases or customer logins. TeamViewer Director of Product Management Frank Ziarno said: “Companies of all sizes are dependent on a functioning website. Many have also integrated a customer login or web shop. It was therefore obvious to integrate website monitoring in addition to our functions such as workstation & server monitoring, patch management and virus protection.” www.teamviewer.com E-learning platform Zyxel Network has launched a new e-learning platform to keep network engineers’ knowledge up-to-date. Zyxel Campus Academy provides convenient, cost-effective, 24/7 training on level one security, as well as switch, wireless and Nebula core competencies, via a mix of video and supporting eBooks. Also included is a short quiz and certification exam. https://academy.zyxel.eu/ Continued... Sridhar Iyengar Twilio cloud communications Cloud communications platform Twilio has expanded its Twilio Build partner network with the appointment of Deloitte Digital, part of Deloitte Consulting, as a premier global systems integrator (GSI) and Gold Tier Build Partner. The partnership will enable Deloitte to build customer engagement solutions for Global 2000 customers using Twilio’s cloud communications platform, including Twilio Flex for contact centres. https://build.twilio.com