Technology Reseller v27

technologyreseller.co.uk INNOVATIONS 05 Smooth operator Derbyshire-based Appletree Medical Practice, which provides healthcare to patients in Duffield, Little Eaton and surrounding villages, has overcome the challenges of uneven call volumes by installing an intelligent NEC SV9100 communications system with MyCalls call management and reporting. By giving patients the option to stay on the line or call back later, the call queuing system (with position-in-queue announcements) spreads calls more evenly throughout the day, reducing pressure on staff during busy periods, notably Monday mornings. The practice now also benefits from call recording and a more than 50% reduction in monthly line rental and call charges, from £400 to £170. See the video case study at http://ow.ly/1DU750xx7li Bringing data to life AV One has installed a Barco UniSee touch- enabled video wall in the Aberdeen head office of OPEX Group, a provider of data analytics to the oil & gas industry. OPEX Group CFO Sarah Christie said: “Our business is built on data and the actionable, profitable insights that can be gained from that data. We need to be able to bring information to life in a clear, immediately understandable way, which is why visualisation technology was so important when we were designing our new headquarters.” www.barco.com No dead zones Nureva’s HDL200 audio conferencing system offers the same consistent audio pickup as the award-winning HDL300 system but is purpose-built for smaller meeting rooms of up to 18 square feet. With 10 front-facing microphones, it is powered by patented Microphone Mist technology, which fills a meeting space with thousands of virtual microphones so that everybody can be heard no matter how softly they speak or in what direction they are facing. The HDL200 can be mounted above or below a display, on a wall or on a stand and has the option of a magnetic camera mount and display mount. It can be managed remotely using the Nureva Console cloud-based dashboard. Colours you can trust The flagship model in NEC’s PA Series of professional desktop displays, the MultiSync PA311D desktop monitor offers enhanced colour and true 4K (4096 x 2160) resolution, making it ideal for industries where picture quality and colour accuracy are crucial. The 31-inch display delivers uncompromising image quality and reliable colour reproduction thanks to its 10-bit IPS and wide gamut covering professional colour spaces (sRGB, Adobe RGB and DCI-P3) and standard video colour spaces (Rec. 709, Rec. 2100). Jan Gräf, Product Manager Desktop Displays at NEC Display Solutions Europe, said: “Picture clarity and quality are vital in today’s visual-focused businesses, where one mistake could create the need for costly delays and redesigns. With our latest display monitor, we’re delivering the accuracy and reliability organisations need.” www.nec-display-solutions.com Extreme ease With the launch of its Extreme Retail Select cloud technology packages, Extreme Networks is removing the cost and complexity of selecting, buying, deploying and managing network services at retail locations. The six turnkey configurations give retail IT teams the ability to automate the set-up and management of in-store network connectivity in one to thousands of sites. Mike Leibovitz, Senior Director of Product Management at Extreme Networks, said: “Every retailer understands the need to digitally transform to advance, but they don’t always know where to start. Extreme Retail Select packages meet retailers wherever they are on their transformation journey, whether that’s just starting to provide guest Wi-Fi and wireless POS or implementing computer vision and smart shelves. Our flexible, cloud-driven platform meets their fundamental IT needs, simplifies purchase and deployment and enables next-generation customer experiences.” Breathe easy Indoor air quality (IAQ) specialist Airthings has launched the Airthings Hub, a £69 device that brings Wave, Wave Plus and Wave Mini indoor air quality monitors online for easy IAQ monitoring via the Airthings app. It also integrates them with Google, Alexa and IFTTT in smart homes so that users can remotely activate fans, purifiers and humidifiers when radon and VOC thresholds are exceeded. Individual Airthings devices, which come with a free app and dashboard, can also be used without the Hub. www.airthings.com Car talk Automobili Lamborghini is on track to become the first car maker to incorporate full in-cabin car control by Amazon Alexa after showing a Huracán EVO super sports car equipped with Amazon’s cloud-based voice service at last month’s Consumer Electronics Show in Las Vegas. Alexa integration will enable drivers to do more than ever with simple voice commands. As well as being able to place calls, get directions, play music and audiobooks and check news and weather by voice, drivers will be able to adjust functions, such as climate, interior lighting and seat heating, and control the growing number of connected devices that work with Alexa, including entry gates, thermostats and lights, directly from the vehicle.