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[email protected] COMMENT 03 It’s been quite a start to 2020 – political intrigue a-plenty, wild meteorological events, diplomatic hire- wire acts, with the Huawei 5G furore highlighting the weakness of Britain’s position in the world order (and the prescience of all those commentators who picked out 5G as one of this year’s key technologies). Then, of course, there is coronavirus, the consequences of which are starting to be felt by the IT industry. How severe these are – and how harmful the virus itself might be – we will not know for a few months, but shortages of food, medicines, protective clothing and face masks have highlighted the risks to the global supply of IT and electronics. Foxconn’s decision to manufacture face masks to protect its workers and ensure continued supply of iPhones amongst other products is both reassuring and unsettling at the same time. No one who contributed to the two parts of our 2020 predictions feature (see page 35 for Part II) saw coronavirus coming – how could they? However, UIPath’s Guy Kirkwood came closest, warning that 2020 would see greater use of robotics and automation in response to a collapse in demand caused by global tensions, conflicts and trade wars. Had he added plague to that list I would have been seriously impressed by his forecasting skills. Meanwhile, Kaspersky is warning computer users to be on their guard against cyber criminals who have launched a variety of malware and phishing attacks disguised as emails about coronavirus. In its blog, the cybersecurity company advises readers to resist clicking on suspicious links or downloading files with the .EXE extension (for trojans and malware) and to hover over any links to verify that they are taking you to the right address (for phishing). Find out more at www.kaspersky.com/blog James Goulding Editor,
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[email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2020 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk 04 What’s New The month’s best new products and services 06 Distributor News Tech Data enhances Teams offering with telephony options 07 Working Together This month’s round-up of new distribution agreements 08 Reseller News Mailroom independent makes biggest acquisition yet 12 Vendor News Kaseya starts year with $2 billion valuation 17 Convergence DMC makes fifth acquisition in under two years 19 Cyber Security Bringing together cyber security and data management 22 Security Could Shayype be the future of authentication? 24 View from the Channel... With Alex Wilkinson, COO of Solutionize Global 26 MSPs Why MSPs are the most confident of them all 28 Call Recording What resellers need to know 29 Headsets The growing opportunity in headsets 30 I couldn’t do my job without... Paul Taylor from Voiceflex picks his favourite work tools 32 Partnerships How to pick the right vendor partner 32 Telecoms Spitfire announces award winners 35 Predictions Part II of our series on this year’s key trends 38 60 seconds with... Charlie Levitton, Enterprise Business Development Manager at SMART Technologies 39 People New faces, new places v27 · 2020 technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us @techreselleruk www.facebook.com/TechnologyResellerMag technology-reseller-magazine Editor: James Goulding 07803 087228 ·
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[email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online)