Technology Reseller v26

6 Information Technology for Small to Medium-sized Businesses Audio Visual Avocor helps Western Union employees around the world work hand-in-hand Key Advantages: Less Glare, Better Touchscreen Response and Virtually No Learning Curve Tom Oriel, Western Union's IT manager says they tried displays from a number of other manufacturers before settling on Avocor. One of the challenges they faced with displays is the Denver offices are designed with the windows facing the displays and it would create a glare. The Avocor displays feature a matte finish that drastically minimises the glare. Another factor in selecting Avocor displays was the unmatched touch responsiveness that kept meetings moving – participants didn’t lose any momentum. Additionally, Western Union standardises on Zoom Communications software as well as Huddly cameras for video Operating in more than 200 countries across the globe, Western Union is a global leader in crossborder, cross-currency money movement – and one of the world’s most recognised and trusted brands. “Employee collaboration is a top priority for us. As an international company it’s difficult to work hand-in-hand with co-workers when you haven’t met them, but Avocor is really helping bring us all closer together and work at peak efficiency." Western Union conferencing. Because both Zoom and Huddly are Avocor strategic partners, the software and hardware had been tested and optimised to be seamless together. Oriel notes it was a snap for Western Union employees to immediately begin enjoying the most advanced video conferencing solution as soon as they took the Avocor displays out of the box. "Another great thing about Avocor is that there’s really no steep learning curve,” says Oriel. “Basically, with Avocor you join on the display and that’s it! We’ve also made a few adjustments in our meeting room by disabling the volume buttons. A group meeting would put the volume on low and then the next group would have to call IT when they couldn’t hear anything.” The ease of use and ease of connection with Avocor has also solved one of the most nagging problems of collaborative meetings in the past – having meetings start as expected and function. Before Avocor, notes Oriel, there might be five or six minutes of setup before each meeting. Now it’s instant. Western Union deployed: Meeting and Huddle Rooms: • Avocor AVF-6550 • Avocor OPS running Windows 10 • Zoom Rooms • Huddly IQ camera Large Conference Rooms: • Avocor AVF-8650 • Avocor OPS running Windows 10 • Zoom Rooms • Huddly IQ camera • Crestron TSW control, Crestron NVX