Technology Reseller v26

01732 759725 NEWS : VENDORS 16 TalkTalk Business’s Director of Carrier and SI, Ruth Kennedy, has been named Sales Director of the Year at the annual British Excellence in Sales and Management Awards (BESMA) run by the Institute of Sales Management. Currently leader of a team of sales professionals across voice and data, Kennedy has been at TalkTalk Business for more than eight years. She is a mentor to TalkTalk employees and an external mentor for the 30% club, which aims to help women progress into senior roles. She recently became a trustee for Green Corridor, which supports young adults with SENCO needs, and is Co-Chair of Governors at Long Ditton St Mary’s C of E Junior School. She said: “I am overjoyed to win the Sales Director of the Year Award. To be recognised by such a respectable body as the Institute of Sales Management is wonderful. I’m so proud of my team (the TalkTalk Business Carrier team) for being nominated in the Best Wholesale Sales Team of the Year category, as they all work exceptionally hard and we wouldn’t have the same success without them.” BESMA award for TalkTalk’s Kennedy Samsung superstore Samsung has opened its largest UK experience store to date, in Westfield Stratford City. Measuring 480 m2, the Samsung Experience Store (SES) will spotlight the widest range of Samsung mobile, tablet and wearable products currently available to buy. SES Stratford will be operated by Partner Retail Services (PRS&), the exclusive franchisee for Samsung Experience Stores in the UK. New HQ to help LLamasoft service EMEA customers LLamasoft, provider of AI-enabled enterprise supply chain design and decision-making solutions, has cut the ribbon on a new 11,000 square foot EMEA HQ at Pegasus House, Solihull Business Park, Birmingham. Featuring a state-of-the-art customer experience centre and dedicated training facility, the new offices will enable LLamasoft, which has reported 30% subscription revenue growth for the first half of 2019, to enhance its support to EMEA customers and to deliver remote training to staff, customers and partners around the world. Guest of Honour Lord Digby Jones said: “With the current political and economic challenges facing organisations in the UK and Europe, it is refreshing to see technology companies like LLamasoft not only investing in the region but providing innovative solutions that will help UK and European companies across multiple industries make smarter decisions in a climate of unprecedented business complexity, volatility and uncertainty.” Powered by AI and advanced analytics, the LLamasoft technology platform helps business leaders design operational strategies to achieve profitability and growth goals. The company creates a true end-to-end view of global supply chains to enable decisions among strategic, tactical and operational time horizons. This capability is augmented by LLamasoft’s recent acquisition of Opex Analytics, a Chicago-based provider of artificial intelligence (AI) solutions. www.llamasoft.com Early warning system for LogicMonitor LogicMonitor has enhanced its LM Intelligence AIOps solution with an early warning system that enables enterprises to predict and prevent issues in complex on-premise and multi-cloud IT infrastructures. Combined with the single pane of glass view enabled by LogicMonitor’s unified IT infrastructure monitoring platform, LM Intelligence helps enterprises predict and prevent IT outages, saving IT teams time, money and avoiding potential damage to their brand reputation. Tej Redkar, Chief Product Officer at LogicMonitor, said: “In the same way that a doctor identifies symptoms that if left untreated might lead to major complications, LM Intelligence’s AIOps early warning system will detect the signs that precede IT performance problems and warn users accordingly.” He added: “By providing our customers with AIOps functionality that warns them about issues before they happen, teams can prevent problems and outages instead of reacting to them. This ultimately prevents service-level agreement failure and helps teams deliver a consistently positive customer experience.” www.logicmonitor.com Oracle NetSuite invests in partners With the launch of SuiteLife, Oracle NetSuite has made the largest ever investment in its partner ecosystem. Developed in response to soaring demand for cloud ERP systems, SuiteLife brings all a Solution Provider’s or an Alliance Partner’s needs into one place, including enablement, certified training, sales and product support. In this way, Oracle NetSuite hopes to make it easier for new UK partners to get onboard quickly, trained up and able to start selling and delivering NetSuite to customers within 90 days. For existing partners, SuiteLife provides a solid platform for future growth with a range of innovative new offerings to help expand a NetSuite practice. These include: n Accelerated product launches, with partners fully informed and trained on new NetSuite releases and product launches as soon as they appear; n Advanced Partner Support, with access to a library of NetSuite training tools supplemented by ‘phone-a-friend’ style support for the most complex, consultative implementation assistance; and n A unified package with one subscription for all enablement tools and levels of support. Commenting on how SuiteLife makes his life easier, John Wynn, Director of Oracle NetSuite implementation specialist Azronet, said: “SuiteLife effectively means we feel like an extension of the NetSuite team. We have one subscription for all these enablement tools and levels of support. It’s reassuring to know we have everything we could need in order to grow our practice and help our customers unlock growth opportunities with NetSuite’s powerful ERP.” Ruth Kennedy