PRINT.IT
19
COMPETITION
30. If
No
, why have you never had one?
(please tick any that apply)
o
We are too small for it to be
necessary
o
We are happy to muddle through
o
We are worried about the expense
o
We try to avoid long-term commitments
o
We like the flexibility of self-
management
o
We don’t want to be tied to a single
provider
o
We don’t trust MPS suppliers not to
ratchet up costs
o
We can do what an MPS provider
does ourselves
o
We are making our own
improvements on a gradual basis
o
Print is not a high priority in the
business
o
Other
(please specify)
VI. Business Process Digitisation
31. Is you organisation in the process
of implementing, or has it already
implemented paperless workflows
for any of the following processes?
(please tick any that apply)
o
Invoicing
o
Sales orders
o
Payment
o
Bills & statements
o
Expenses
o
Digital mailroom (mail scanning and
distribution)
o
Payslips
o
Appointment reminders
o
Marketing (e.g. special offers)
o
General correspondence
o
Other
(please specify)
32. Do you think print suppliers and MPS
providers are qualified to re-engineer
processes or would you prefer to
entrust that task to an IT service
provider?
(please tick)
o
Print supplier/MPS provider is
perfectly qualified
o
I would prefer to use an IT services
provider
33. What other solutions/strategies
are used to reduce paper use or
streamline paper handling in your
organisation?
(please tick any that apply)
o
Electronic document management
o
Digital signatures
o
Electronic forms
o
Tablet computers
o
Digital pens (e.g. Anoto)
o
Digital mailroom (scanning and
distribution of incoming post)
o
Collaboration software with digital
mark-up
o
Clear desk policies
VII. Business Inkjets
34. Do you use economical business
inkjets in your organisation?
(please tick)
o
Yes
o
No
(go to question 38)
o
Don’t know
35. If Yes, do you plan to introduce more
in the future?
(please tick)
o
Yes
o
No
36. What sort of documents do you use
the printers for?
(please tick)
o
Internal
o
Customer-facing
o
Both
37. What do you see as the main
benefits of business inkjets?
(please
rank in order, with 1 as most important)
__ Low colour print costs
__ Low energy consumption
__ No warm-up time
__ No heat or smell
__ Less consumables & packaging waste
__ Flexible media handling
(go to question 40)
38. If
No
, do you plan to introduce them
in the future?
(please tick)
o
Yes
o
No
39. If
No
, why not?
(please tick any that are appropriate)
o
The company policy is to specify laser
devices
o
We are trying to cut back on colour
printing
o
Laser is more reliable for business use
o
Laser has a more professional
appearance than inkjet
o
Laser produces better print quality on
uncoated paper stock
o
Inkjet devices don’t have enterprise
class functionality
o
Inkjet printing is expensive
o
I hadn’t heard of business inkjets
o
Other
(please specify)
VIII Mobile Print
40. Are employees able to print from
their smartphones/tablets to an
office printer?
(please tick)
o
Yes, to any network device
o
Yes, to a designated device
o
No
41. To your knowledge, has anyone
in your organisation brought in/
acquired a printer for the office
purely so that they can print from
a mobile device?
(please tick)
o
Yes, with permission
o
Yes, without permission
o
No
o
Don’t know
IX Home Working
42. Do you supply home workers with
print devices?
(please tick)
o
Yes
o
No
o
If requested
o
Don’t know
43. If
Yes
, how are printers selected?
(please tick)
o
By the user, from a corporate shortlist
o
By the user, within a specified budget
o
Specified by procurement/IT dept.
o
Specified by MPS provider
44. How are home printers and
consumables managed?
(please tick)
o
On an ad hoc basis
o
As part of an enterprise MPS
o
Through a dedicated portal
o
Other
(please specify)
45. What type of print devices do your
home users use?
(please tick)
o
Exclusively Laser
o
Mainly Laser
o
Exclusively inkjet
o
Mainly inkjet
X. About Us
46. Do you find the information in
PrintIT
useful?
(please tick)
o
Yes
o
No
47. Do you pass your copy of
PrintIT
on
to other people to read?
(please tick)
o
Yes
o
No
48. Does the editorial and/or advertising
in
PrintIT
influence your purchasing
decisions?
(please tick)
o
Yes
o
No
49. How would you prefer to read
PrintIT
?
(please tick)
o
Printed magazine
o
Electronic page-turning magazine
o
Online only
o
Online and printed magazine
50. Would you like us to cover other
topics/subject areas?
o
Yes
(please specify)
o
No
Please send completed
survey to: PrintIT Survey,
Business Info, Amherst
House, 22 London
Road, Sevenoaks, Kent
TN13 2BT; or email to
