BULLETIN
PRINT.IT
13
Zeeland Seaports and its 85 employees are responsible for
ensuring that the thousands of vessels that visit the ports of
Vlissingen and Terneuzen in the Netherlands each year arrive and
depart in an organised and safe manner.
In 2013, it took the decision to stop creating hard copy files of
important documents, including incoming mail, and to create electronic
ones instead – a process that requires the Records Department to scan
up to 50 documents a day, including flow charts, technical data sheets,
templates and correspondence.
Unhappy with the quality of the company’s original scanning solution
– a dedicated scanner and PC – Zeeland Seaports Records Manager
Edwin Hamelink started to look for a replacement.
“The quality was OK for the scanning of mono text, but not at all
suitable for colour tables and graphics. These not only needed to be of
much higher quality, but when scanned in colour, their file sizes were
too big. The set up just wasn’t good enough,” he said.
“I wanted the capture solution to be fast, accurate, easy to use and,
importantly, capable of scanning into SharePoint. PDF/A functionality,
to ensure that fonts are embedded, was also a requirement.”
Zeeland Seaports’ MFP reseller recommended eCopy ShareScan
and and eCopy Barcode Recognition Extender integrated with two of the
company’s eight MFPs – a combination that has delivered everything
Hamelink hoped for.
“I could see that on paper the MFP and eCopy combination
offered everything that we needed, while allowing us to maximize our
investment in our existing MFPs,” he said.
“In day-to-day use, the combination has not disappointed. I am very
happy with eCopy’s high performance, the quality of the colour scans
and its easy integration with SharePoint. It was a natural addition to our
existing workflow.”
A particular benefit, according to Hamelink, are the small file sizes,
which have enabled Zeeland Seaports to maximise the benefits of
working with colour documents.
“We want to be able to view documents like flow charts, templates
or port data in colour because the increased readability colour gives
to a document makes it easier for us to spot any mistakes or whether
someone has made a change. Mistakes are much more difficult to spot
in mono documents, so eCopy has helped us benefit from a reduction
in document-related errors. We have enough confidence in the accuracy
of the capture that we now spend less time checking scans against the
originals.”
Hamelink added that these benefits have led to a noticeable
increase in productivity in the company’s Records Department. “Batch
scanning using barcode recognition is now much quicker. We can find
information faster and the scanned documents are much more legible,”
he said.
Zeeland Seaports
increases accuracy with
eCopy ShareScan
Nuance, which already
provides speech technology
for Samsung Smart TVs and
the S-Voice virtual assistant
on Samsung Galaxy
smartphones, tablets and
smart watches, is extending
its strategic partnership
with Samsung Electronics to
cover print management.
The extension enables
Samsung to sell and
distribute Nuance’s leading
document imaging and print
management solutions. These
include:
n
AutoStore
– for the capture
of documents and data into
predefined business process
workflows, with real-time
connections to business
systems for rapid and error-
free processing;
n
Equitrac Office
– for secure
printing when and where
users want, with tracking
and management of every
page printed and easier
administration and print
infrastructure deployments;
n
Equitrac Express
– for
managing printing in education,
with accurate allocation of
print costs, application of print
quotas and guest printing
through pay-for-print; and
n
SafeCom
– for the
management and optimisation
of printing services to cut
costs, increase efficiency,
boost security, reduce waste
and protect the environment.
David SW Song, Senior Vice
President of Printing Solutions
Business at Samsung
Electronics, said: “The
printing business is placing
more and more emphasis
on comprehensive solutions,
including imaging and security
software. Current changes
in the market are the reason
why we’re strengthening our
partnership with Nuance, to
provide improved internal
software and solution
technology to our customers.”
M2 to double salesforce after year of
record growth
Following a year of record
growth since its acquisition
by SCC, MPS provider M2 has
invested more than £1.5m in
expanding its salesforce and
office network.
M2 was acquired by Europe’s
biggest independent IT services
provider in February 2014,
since when it has recorded
an unprecedented number of
new business wins including a
number of FTSE 100 and FTSE
250 organisations.
This has enabled it to
implement a plan to double
its salesforce in FY16 and
expand its office network to
include premises in London,
Bracknell, Bristol, Birmingham,
Manchester and Leeds, with a
dedicated Scotland office under
development.
M2 already manages and
serves more than 25,000
devices across the UK and CEO
John Taylor expects this number
to grow rapidly as it strengthens
its regional presence.
He said: “With the growing
technical, complex nature of
managed print, we are seeing
many customers struggling to
find quality, service excellence
and friendly organisations to
trust in helping implement such
services. With our pedigree,
national capability and
parentage we feel best placed
to serve these customers – but
only if we are closer to them.
Hence the investment in our
regional network.”
John Taylor,
CEO,
M2
Nuance extends partnership
with Samsung
