Customers, understandably, are critically assessing their costings and digitalisation strategies to ensure that they’re constantly adapting and evolving their infrastructure to remain relevant PRINTITRESELLER.UK 45 VOX POP centric approach that offers adaptable solutions to each business’s individual way of working. “By being ahead of this curve, we are able to identify core areas within our clients to prove a solution concept before a problem ever arises. “While the print landscape is changing, this is nothing new. It is important that we do not stop moving to provide solutions that are relevant. As part of our ’framework discovery’ process, we ask our customers and prospects about upcoming IT projects as we feel it is important to fully understand their business process and technology roadmap, and where we can add value in that. “By establishing a mutual understanding between ourselves and our customers, we remain relevant to their needs both now and in the future – it’s a win-win.” www.key-digital.co.uk Neil MacDonald, Channel Director, HP UK & Ireland: “Current challenges within the print industry, such as global supply chain issues and rising business costs, are forcing print decision-makers to revisit their vendor and production tools strategy, to ensure that they are operating as efficiently as possible. Customers, understandably, are critically assessing their costings and digitalisation strategies to ensure that they’re constantly adapting and evolving their infrastructure to remain relevant. As vendors, we cannot simply expect loyalty; we need to earn it by taking customers on a journey and supporting them to integrate workload-optimised solutions, and readily available digitalisation options. “Digitalisation options include HP’s optimised workflows that help customers identify the best practices to go digital and the most effective way to do it. Businesses can leverage HP’s branded workflow tools, as well as our partner portfolio, to fix issues and develop processes that may prove a challenge during the set-up phase. HP’s end-to-end approach ensures success and transformation by directly involving the workforce. Digitalising a business is a critical step to delivering employee productivity and customer satisfaction. “The adaptation in HP’s services also seeks to reflect customers’ needs within today’s working environment. Security is as critical for all organisations as ever, regardless of size. HP’s security offering, HP Wolf, has been optimised to provide the multi-layered protection that every customer needs – from SMBs to large enterprises. HP Wolf Security is designed using zero trust principles – which eliminates the default assumptions of trust between endpoint hardware, apps, data, and network resources. Our proactive security service ensures that IT can spend less of its valuable time Stuart Miller, Director, Channel Partners, Canon UK & Ireland: “As hybrid working has evolved, organisations have had to reassess their infrastructures and learn to manage dispersed workforces, including a range of remote and on-premise devices. With this shift, businesses have had to accelerate their digital transformation strategies and build a stronger ecosystem of technologies and services. “When it comes to managed print services, Canon has listened to the increased demand for document workflow solutions, offering a secure and sustainable print and scan environment that is available via the cloud, in a hybrid setup, or on-premise. With solutions such as uniFLOW Online, Canon has been able to embrace and support digitisation processes by providing a scalable cloud-based document management system that ensures data integrity and endpoint security. “The acceleration of digitisation programmes doesn’t mean that organisations need to sacrifice print. By providing flexible and adaptable managed print services, print providers can continue to support digital transformation strategies and help build efficient and productive workflows in the world of hybrid working.” www.canon.co.uk Andy Ratcliffe, Managing Director, Key Digital: “We continue to experience growth in our IT services arm as well as our traditional MPS market – both new business and in existing accounts. We have proved our model and continue to forge our own path through a customercontinued... Stuart Miller Andy Ratcliffe
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