BULLETIN 01732 759725 4 2022 See page 22 Circular economy Nine in ten telco operators believe the circular economy is important to their organisation and 89% say it’s part of their current business strategy, yet only 44% plan to buy pre-owned equipment over the next five years, according to research conducted by TXO, a provider of critical telecom network hardware and asset management services. The reason for this disparity is largely down to four industry barriers: n 33% of operators think pre-owned telecom network equipment is less reliable than new; n 49% say the circular economy supply chain is too complex; n 21% believe pre-owned equipment is more expensive; and n 33% say there isn’t enough information about how to join the circular economy. www.txo.com Inkjet printer revenues rebound Revenues from sales of inkjet multifunction printers through European distributors have surged in recent weeks, but not enough to result in year-on-year growth in printer sales for Q2 2022, according to CONTEXT, the IT market intelligence company. Inkjet MFP sales have also benefited from the scarcity of certain laser printer models and revenues have stood above the 100 baseline on the CONTEXT Revenue Trend Index (RTI) since Week 25 of 2022. (The baseline is the weekly average revenue for 2021.) Supply issues that were still having an impact at the start of this year are being addressed, order backlogs are clearing and, at the same time, there is substantially increased demand from the public sector. This is good news for the market as inkjet MFPs account for over 70% of sales by volume and almost 50% by revenue. www.contextworld.com Business email compromise attacks Email security provider Tessian teamed up with academics from Stanford University to observe the cyber security impacts of hybrid working. The research found that business email compromise (BEC) attacks have become increasingly successful, with more than half of employees (52%) falling victim to a spear phishing email where a cybercriminal impersonated a senior executive, up from 41% in 2020. People were also susceptible to phishing attacks over SMS (smishing), with one-third of respondents being duped by a smishing request in the last 12 months, compared to 26% of those who fell for phishing scams over email. Older employees were more susceptible to smishing attacks; one-third of respondents aged over 55 complied with requests in smishing scam versus 24% of 18 to 24 year olds. www.tessian.com Fixing the skills gap in the market Many businesses around the UK are currently struggling to recruit. The Managed Print Industry is no exception. With a historically hardware focussed sales force, resellers are having to look to IT savvy salespeople who can understand the MPS market. Over the last two years many companies have been hit with staffing industries. Many were pushed into making redundancies only to struggle to recruit when the market improved. Th pandemic also encouraged early retirement for many, leaving a huge knowledge gap in the senior end of the market. There is also a substantial skills gap at the lower end of the market where we have missed opportunities to pass down skills and share knowledge. Whilst there is no golden ticket solution to fixing the problem, we can offer a few tips on how to navigate the skills shortage. 1 Cross skill existing workers. You may well have staff that are keen to learn and expand their skill set. If they are coming from easier to fill positions, then it could be a win-win. 2 Recruit someone with 60% of the skills you need but 100% fit on team work and values and invest in training for them. It’s a long-term investment but could add value to your team. 3 Employ someone who is overqualified but wants to work for you due to practical reasons (location/circumstance/lifestyle/company ethos). You could be missing out on bringing in some extra skills you hadn’t considered would benefit the role. 4 Expand the salary range/benefits package to attract the talent you need in a competitive market. Not always viable but likely the quickest route to securing the talent you need. Hopefully this will offer some inspiration into how best to proceed and solve the skills gaps within your business. If you are struggling to understand the current market and how to approach your current recruitment pain, speak to Henley Executive. Max Levenger or Lynsey Arnold are always happy to talk through the current market and any potential solutions. Give us a call on 0333 567 4888 or drop an email through to [email protected]. https://henleyexecutive.co.uk BUSINESS BRIEFING - RECRUITMENT Shortlist
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