September 6 saw the PrintIT Awards judging panel meet to discuss and debate which companies deserved to win a 2022 award. I have to say it was no easy feat, not only did we receive a record-breaking number of entries, but the quality of the submissions was top-notch too, which made our jobs a whole lot harder. Congratulations to everyone who made the shortlist – that in itself is something that should be applauded, and I look forward to revealing the winners and celebrating your successes at the Royal Lancaster on December 6. According to Quocirca, the hybrid business environment demands the evolution of managed print services and that this is an important time for MPS providers as their customers re-engineer office and employee environments (page 20). Research Director Louella Fernandes says MPS providers are in a strong position right now as trusted technology partners but warns they should be aware that customer loyalty in the sector is not strong. One quarter of the organisations surveyed have definite plans to change vendor at the end of the existing contract, with a further 36 per cent considering a change. In light of this, PrintIT Reseller asked leading industry providers to share how they are adapting their offering to ensure MPS supports customers’ overall digitisation strategies and mitigate the risk of losing out to IT service providers (page 42). Nigel Eaton, General Manager at My Q, picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with Stephen Todd, Chief Revenue Officer, Aura and PITR spent 60 seconds with Steve Pearce, Group Head of Marketing, Kyocera Document Solutions UK. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder, Editor PRINT.IT Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk 04 Bulletin What’s new in printers and printing 14 People A round-up of new hires 18 I couldn’t do my job without... Nigel Eaton picks his favourite work tools 20 Research An important time for MPS providers 22 PrintIT Awards The shortlist is out! 26 Focus on: What’s New A round-up of recent product launches 28 Infrastructure Is your infrastructure fit for AI? 30 Opinion Time for a new ecosystem approach 33 One-to-one Michael Field, Workflo Solutions 34 Interview David Jenkins, CEO directprint.io 39 MPS Lexmark launches new MPS offering 42 VOX POP The evolution of MPS 48 View from the Channel Stephen Todd, Chief Revenue Officer, Aura 50 60 seconds with... Steve Pearce, Group Head of Marketing, Kyocera Document Solutions UK ISSUE 98 · 2022 printitreseller.uk Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: www.printitreseller.uk Join us : Follow us @PrintITReseller Issue 98 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 07976 950285 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] COMMENT PRINTITRESELLER.UK 3 December 6 Royal Lancaster London printitawards.co.uk BOOK NOW
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