Print.IT Reseller - issue 94

01732 759725 44 VOX POP In our view the number one priority which most SMEs miss when looking at printer or any form of cyber security is people continued... Alongside general device and network maintenance, these specialists should also maintain proper security settings and install software patches to keep hackers from exploiting known bugs. The key is determining which providers have the security depth necessary to protect corporate information. “Since service providers perform many management tasks remotely, they can obtain details about how a candidate’s network connects to the printer fleet and analyse how these links are secured, including whether the provider uses dedicated tunnels and VPNs to communicate with devices. It’s the service providers’ obligation to ensure a security strategy which has been implemented is specifically tailored to its customer’s needs, rather than applying one-size-fits-all security solutions.” Mark Bailey, Managing Director, EBM Managed Services: “It is quite easy to overlook the security of network devices like MFDs. As MFDs are now seen and actively promoted by manufacturers as central documents hubs within the office environment, cyber threats based around document security are serious and endusers need to take as much action as possible. We have no doubt that potential hackers see printer security as a potential weak point. “Depending on the type of security breach, the risks could be anything from low to extremely high. That is what is so worrying about any cyber security. In the SME market in which we operate, we have seen organisations using administrator level accounts for scan-to-email sending protocols with no two-step authentication and simple passwords. Should a potential threat discover this, then access to the whole email server could be relatively easy with potentially devastating consequences for the organisation. “In our view the number one priority which most SMEs miss when looking at printer or any form of cyber security is people. Whilst it is an easy thing to do, we seldom see simple cyber security training within the SME environment. Cyber security always starts with the basics: people. You can have many sophisticated software and security systems in place, but if a user unknowingly invites a threat through the door via a phishing email or has weak passwords, then a breach will happen. Train your people to spot and be actively aware of the different forms of cyber threats.” Mark Ash, Chief Revenue Officer , Konica Minolta Business Solutions UK: “It is vitally important that our partners and customers can trust implicitly the devices that they are adding to their network. There is no reason for any printer to compromise security and expose an organisation to network based solution helps increase security, strengthen compliance and reduce risk across endpoint devices – adding an extra layer of protection. The software allows users to put SSL certificates on the printer, which enables print jobs to be encrypted or data rerouted. The software also enables Wi-Fi and internet capabilities to be turned off, stopping people from physically turning it on at the printer.” Tony Lomax, Product Marketing Manager for North EMEA, Lexmark: “IT managers and chief information security officers guard against threats to critical corporate data such as malware and ransomware. However, print infrastructure is one area that often falls under the security radar, and it lies within even the most hardened network perimeters. Inadequately managed devices on a network, such as MFPs, offer hackers a back door into the whole network, and can even lead to accidental data leaks from employees. “Post-pandemic, security is high on the priority list for many IT managers. Print and IT channel vendors can help these businesses understand the security risks an unsecured print infrastructure can pose their business, while lending their knowledge and expertise to ensure the correct devices are implemented across a secure network. Providers of managed print services perform an essential role for large organisations. Mark Bailey Tony Lomax