Print.IT Reseller - issue 94

After two years of homeworking due to COVID-19, UK office workers are heading back to their desks – but the overwhelming majority are not doing a full five day week in the office. New research from eFax found that only 18% of workers are back at their offices for the entire working week. The majority – 52% – are only working one or two days per week in the office, with just under a fifth managing three days at their old desk. The reluctance to return full-time to offices is also borne out by one key finding – just 4% of the sample want to return to the old working pattern of being entirely office-based. Scott Wilson, Vice President of Sales & Service at eFax, said: “Our research highlights that no matter what the age group, people are aware of the intangible benefits of office working such as collaboration and career progression. But this is only part of the picture. Nearly two years of home working has transformed attitudes to the working environment. Formal dressing and business etiquette are out. What’s in among employees is better, smarter, more private workspaces.” www.efax.co.uk BULLETIN Five days in the office is history Email mix-up costing firms Nearly one-third (29%) of businesses have lost a client or customer as a result of sending an email to the wrong person, according to new data contained in the latest edition of Tessian’s Psychology of Human Error report. The latest report, which comes 18 months after Tessian’s 2020 edition, revealed that two in five respondents (40%) have sent work emails to the wrong person, and 39% of employees have sent an email with the wrong attachment in the last 12 months. While the percentage of employees who have sent emails to the wrong person has dropped since July 2020 (by 8%), the report found that the consequences of making mistakes that compromise cybersecurity have become more severe. The percentage of people who said their business lost a customer or client due to them sending an email to the wrong person went up from 20% in 2020 to 29% in 2021. In addition, 21% of employees said they lost their job after making the error – up from 12% reported in 2020. As well as reporting the accidental data loss to their customers – something 35% of respondents said they did – businesses also had to report the incidents to regulators. In fact, the number of breaches reported to the ICO, caused by data being sent to the wrong person on email, was 32% higher in the first nine months of 2021 than the same period in 2020. www.tessian.com Downtime and data loss Acronis’s annual Cyber Protection Week Global Report shows that 76% of organisations experienced downtime due to data loss – a 25% increase from 2021. With more companies coming online during and since the pandemic, there are more cyberattacks than ever before – and downtime is an all-too-common result. Unfortunately for business leaders, the technology solutions which organisations rely upon today are not always watertight. Data shows that 78% of organisations globally run as many as ten different solutions to protect their data and IT systems from cyber-attacks. The costs associated with downtime are astronomical, with even brief outages impacting a company’s revenue stream and profits. Furthermore, the more time businesses and IT teams spend protecting and improving the resilience and getting systems back online if they go down, the more time they can spend on achieving the organisation’s goals. www.acronis.com Cloud is preferred method for labelling applications Almost three quarters (73%) of companies believe the cloud will be the preferred method for labelling applications within the next three years, according to an annual report published by Loftware. This compares to just 50% of respondents reporting their company’s likelihood of adopting a cloud-based solution a year ago. The majority of business leaders surveyed (90%) recognise that standardising and centralising labelling will help them to keep pace with business growth, while more than eight in ten (84%) companies cited cost savings and compliance as key benefits of introducing a modern labelling solution. www.loftware.com Navigating the pandemic New research from TDM Group shows that 29% of businesses with a turnover of more than £500 million felt their employees had the right tools to navigate the pandemic, while only 20% of businesses with a turnover of between £10 million – £49.99 million felt the same. The study was conducted across 152 C-level executives and 155 employees from UK-based companies with 250-500 employees in late 2021. CEO Tarek Meliti, said: “The startling aspect of these findings is the number of businesses within these brackets that don’t believe their employees had the right tools to navigate the pandemic. Unsurprisingly, it appears that businesses with a higher turnover were better placed to provide the necessary resources. “Business leaders from organisations of all sizes must learn from their experiences during this challenging and unprecedented period. This should be viewed as an opportunity for them to empower employees with new technology that they’re willing to embrace and will help the business achieve its goals. Rather than wasting time and money by implementing new technology for the sake of it.” www.tdmgroup.net 01732 759725 4 ACRONIS CYBER PROTECTION WEEK GLOBAL REPORT 2022 Copyright © 2002-2022 Acronis International GmbH. www.acronis.com 1 Acronis Cyber Protection Week Global Report Report 2022 ጷ ENTRIES NOW OPEN https://printitawards.co.uk

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