Print.IT Reseller - issue 83

BULLETIN Struggling with data protection The State of Office 365 back-up report from Barracuda Networks found that the worldwide shift to remote work during the pandemic has intensified the challenges associated with protecting Office 365 data. Nearly two-thirds (64%) of UK businesses are concerned about ransomware attacks facing its Microsoft Office 365 (O365) data. Nearly half of UK-based organisations have already experienced a ransomware attack, and 55% know an organisation that has experienced a ransomware attack and struggled with recovery. Seven in 10 respondents said that they are concerned about complying with data privacy requirements, suggesting that regulatory concern is as much of a motivator for cloud back-up solutions as security and accidental deletion. When asked about their attitudes to cloud back- up solutions, a majority of IT leaders expressed enthusiasm for a simple, all in one licensing solution (71%). 68% also would prefer a SaaS back-up for O365, so that there is no hardware to maintain. And 79% stated that being able to sign up and start running back up right away is an important factor to them. MPS providers must reposition The tenth Quocirca MPS Market Landscape Report finds growth in MPS spend has slowed and vendors are diversifying as office print volumes are set for slow recovery. The report draws on primary research conducted among IT decision-makers in organisations with over 500 employees, in the UK, France, Germany and the US. Key findings include: n 79% of firms will reduce their office footprint in some form, (44% plan to reduce capacity in existing offices; 23% plan to consolidate offices; 11% will close some locations permanently; 1% will switch fully to remote working). n 47% of employees are now working remotely. n 50% of respondents say their office print volumes reduced during the pandemic, with 33% expecting print volumes to be lower when offices reopen. n 40% expect home print volumes to increase over the next year. n 46% have provided approved home printers for selected remote workers. n 53% of ITDMs expect MPS spending to increase over the next year, a drop from 79% in 2019. n The top three additional services that most influence MPS supplier selection are workplace services, cloud print services and sustainability services. Adapting to remote work A survey of enterprise professionals commissioned by Smartsheet, revealed 71% of technology decision-makers are rethinking their longer-term strategic decisions around workforce technologies. Decision-makers globally are considering how technology can alleviate workplace culture concerns related to collaboration, work-life balance and productivity, brought on by the shift to remote work. 41% of UK respondents reported work-life balance difficulties and the risk of burnout as the most significant hurdle when supporting distributed workers. Although UK leaders expressed less concern than US counterparts regarding support for remote working, this changes when it comes to looking to the future. Nearly two-thirds (62%) of US respondents feel their departments were prepared to dynamically adjust and respond to any disruptions. This was in contrast to only 39% of UK respondents. When asked what was needed to adjust effectively to any disruptions or changed priorities, UK respondents cited collaboration among peers (33%) as the most pressing need while the US cited strategic vision and guidance for company leadership (42%). £42m in fines The Information Commissioner’s Office (ICO) has issued a number of final civil monetary penalties in 2020, totalling £42,416,000. The reasons for the fines included breaches of Privacy and Electronic Communications Regulations (PECR) and the Data Protection Act (DPA). The data, contained in the ICO’s ‘work to recover fines’ report and analysed by the Parliament Street Think Tank, reveals a catalogue of fines issued across a variety of sectors. The industry hit with the biggest fines was marketing with nine fines in total issued, followed by three fines issued to firms in the transport and leisure sector. PRINTITRESELLER.UK 7 01732 75972 5 1680 We can buy your unused toners As a Managed Print Service provider, we understand how important it is to deliver the best value and performance to your customers. After all, your business is all about helping your customers to reduce costs, optimise efficiency and automate processes. Our dedicated team at The Jolly Savage work closely with many Managed Print Service businesses to handle their customers’ surplus toner stock; if you have unused toners that you are interested in selling, contact us today for a no obligation quote. Are you a Managed Print Service provider? 01462 60 50 50 · [email protected] ·