Print.IT Reseller - issue 83

Entries to the PrintIT Awards 2021 are now open. In this issue, we’ve included a full list of all of the categories and we’d encourage you to enter as many as possible to be in with a chance of winning. It’s completely free to enter, simply visit and register your details. We’re delighted to have lined up a prestigious panel of judges for this year’s edition – see page 37 for the first in a two-part, meet the judges feature. As the UK slowly comes out of lockdown and restrictions are beginning to be eased, many of us are looking forward to being able to return to life in the new normal. This month, we asked a panel of industry veterans for their thoughts on what the post- pandemic workplace will look like (page 40). In this issue, Paul North, Head of Regional Sales for CityFibre’s Wholesale team picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with Tarek Meliti, Co-founder and CEO, TDM Group and PITR spent 60 seconds with Elise McFarlane, Product Portfolio Marketing Manager, Field Service Division, ECI Software Solutions. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder , Editor PRINT.IT Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2021 Kingswood Media Ltd. Design: Sandtiger Media 04 Bulletin What’s new in printers and printing 16 People A round-up of new hires 18 I couldn’t do my job without... Paul North picks his favourite work tools 20 Research NTT report highlights a new breed of organisation 22 Focus on: What’s New A round-up of recent product launches 25 Interview Apogee acquires Direct-Tec Group 28 Opinion Marketing print in a changing world 30 One-to-One Chris Dance, CEO and Co-founder of PaperCut 34 Cloud SMB cloud adoption trend has a silver lining for MSPs 37 PrintIT Awards 2021 Meet the judges: Part One 40 VOX POP What will the post- pandemic workplace look like? 48 View from the Channel Tarek Meliti, Co-founder and CEO, TDM Group 50 60 seconds with... Elise McFarlane, Product Portfolio Marketing Manager, Field Service Division, ECI Software Solutions ISSUE 83 · 2021 Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: Join us : Follow us @PrintITReseller Issue 83 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Group Sales: Martin Jenner-Hall 07824 552116 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT Certified HDD Erasure Certified WEEE Disposal Consultancy Customer Portal Timed Deliveries & Out of Hours Service Storage Site Survey & Risk Assessments Preparation Installation Relocation Collection Connectivity & Network Installation Tel: 0345 154 0338 [email protected] Fully Insured & SafeContractor Accredited HEADL INE SPONSOR