Print.IT Reseller - issue 54

01732 759725 4 BULLETIN A greater commercial appeal eReceptionist asked members of the public to identity factors that they found to influence their opinions of professionalism and branding when it came to a small-to- medium sized commercial entities. 60% of respondents stated that having a business website is crucial to a professional brand image, 38% believe a social presence is essential for competing with larger corporations and 33% identified 24/7 customer support and automated phone answering services as a key part of establishing a bigger and more approachable business. Cyber-attack viewed as main threat Cyber security is a hot topic for business continuity and resilience professionals at the moment with cyber-attacks and data breaches yet again featuring as their top two concerns according to the Business Continuity Institute’s latest Horizon Scan Report. Businesses large and small are being urged to protect themselves against cybercrime after new Government statistics found nearly half of all UK businesses suffered a cyber breach or attack during the previous year. The Cyber Security Breaches Survey 2017 revealed nearly seven in ten large businesses identified a breach or attack, with the average cost to large businesses of all breaches over the period being £20,000 and in some cases reaching millions. The survey also shows businesses holding electronic personal data on customers were much more likely to suffer cyber breaches than those that do not (51% compared to 37%). IN BRIEF Spectra Logic releases annual data storage report Digital Data Storage Outlook 2018, the company’s third annual data storage industry report provides insights into the trends, technology and pricing shaping the data storage industry today and into the future. Highlights include: n Spectra estimates a high growth rate for solid-state storage through 2020, followed by steady growth at a lower percentage from 2021-2026; n By 2020, the disk industry will be serving a singular market, predominately for large IT shops and cloud providers; n Tape technology has the greatest potential for capacity improvement of all current technologies, with a robust growth path over the next several years; n Complex workflows and cloud options are prompting IT administrators to consider new strategies regarding ‘what’ data should be stored ‘where’ for best practices in data storage and disaster recovery. Printer hardware sales through distribution flat Sales of printer hardware through distributors in Western Europe during early Q2 were flat year-on-year. This improvement follows a steady decline in printer hardware sales over the last four quarters according to the latest distribution data published by IT market intelligence company CONTEXT. Inkjet MFPs which account for almost 60% of all imaging sales in the region, were up by +4% during early Q2 (weeks 1–12). Laser MFPs also registered a year-on-year increase in sales of +7%, whilst sales of both laser and inkjet single function printers were down for the quarter. This is in keeping with the ongoing shift from single function to multifunction devices. Amazon Business launches in Italy and Spain Amazon Business continues to expand globally and is now available in the US (, United Kingdom (Amazon. ), Germany (, France (, Italy (, Spain (, India ( and Japan (Amazon ). Companies of all sizes with establishments in those countries now have the opportunity to purchase business supplies in their local language and receive local delivery. A case of when and not if Four in 10 UK CEOs believe becoming a victim of a cyber-attack is now a case of ‘when’ and not ‘if’ for their organisation, according to a KPMG survey of CEOs from some of Britain’s biggest businesses. The study also found that UK business leaders believe that a strong cyber security strategy is critical to engender trust with key stakeholders, with 74% agreeing that cyber security is an enabler of trust. Cyber security specialists are also seen as an effective part of the business with 45% of UK CEOs seeing their value, coming second to data scientists who are seen as being effective by 62% of the CEO cohort. Bernard Brown, Vice Chair at KPMG UK said: “The seeming inevitability of a cyber-attack crosses all borders and has now crossed firmly over the threshold for board-level discussions. Protecting the business from a cyber-attack has jumped further up the boardroom agenda and we are seeing businesses making their defences the best that they can be.” Sales workers most likely to comfort eat According to a study of 3,000 UK workers carried out by Perkbox as part of the 2018 UK Workplace Stress Report, more than one in two (54%) sales workers admit that they are more likely to comfort eat in order to deal with stress. While comfort eating is one of the most common stress coping mechanisms within sales, a further 18% admitted they also turn to potentially harmful stimulants – such as coffee, nicotine and alcohol – to cope with stress in the workplace. The report also found that those in the sales industry are the most likely to admit they feel stressed several times per day (31%).