We understand that mail is
important to revenue, profit and
customer satisfaction so it is
important you get the right support
when you need it. Our UK-based
contact centre has been nominated
for a raft of awards over the last 18
months, including Contact Centre
Manager of the Year 2013.
Industry leading on-line services
myNeopost – a free service available
to all our customers – gives online
access to postage, invoices, credit
notes, product information and our
latest promotions, 24 hours a day,
seven days a week.
Pay for postage in arrears
With a neoFunds account, you
never need run out of postage
again. This simple, flexible
arrangement lets you pay for your
postage in arrears, making it easier
to manage peaks in postal demand
without tying up cash.
Technical support on-line, over the
phone and in person
Neopost has a range of responsive,
reliable and supportive technical
support channels. With 85% of
customer issues dealt with during
their first call to our customer
contact centre and an average
engineer call-out time of five
hours, we take supporting your
maintenance needs seriously.
To find out how Neopost can help
you cut costs and improve mailing
effectiveness please call us on
0800 731 1334 quoting BIGUIDE.
IMW-20
Document
Management
Award winning products
and service
Neopost solutions, customer
service and support have
have won numerous awards
from industry associations,
leading publications and
business organisations.
n
Women in Sales Awards 2013:
Kelly Wright, a Sales Manager
based in Romford, Essex, won
the Best Women in Telephone
Sales Award. Karen Goodbrand,
a Senior Business Manager based
out of Bristol, won the Best Use
of Social Media Award for her
efforts in publicising the event.
n
London & South East Contact
Centre Forum Awards 2013:
Winner of Best Contact Centre
Manager of the Year Award.
n
London & South East Contact
Centre Forum Awards 2012:
Winner of Best Use of
Technology and New Contact
Centre Sector Employee of the
Year awards. Nominated in six
categories in 2013.
n
National Apprenticeship Awards:
Winner of regional finals.
n
iF Product Design Award 2012:
IS-6000 franking machine.
n
World Mail Awards 2011:
Winner of Technology category
for EC-500 solution for the
control and validation of mail
trays in sorting centres.
UK contact centre for quick response
Why Neopost
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