Managed IT issue 72

Contents	3
News: IT buyers happy to pay 24% more for peace of mind	4
What’s New: A round-up of the latest technology products for the office, the home and all places in-	10
Headsets: Steven Schmidt of EPOS highlights four trends shaping the professional headset market	14
Cover Story: Six of the best	15
What’s New in Printing & Scanning: The latest print and document processing solutions	16
AI: Could Hammer’s new sovereign, AI-ready on‑prem platform help fix AI’s dodgy plumbing?	18
Workflow: Kyocera introduces new cloud suite to modernise document workflows	19
PCs: Acer looks to boost SMB and public sector sales with diversified technology offering and expand	20
Suppliers: O2 Business rebrand highlights technology provider’s focus on simplifying the customer ex	22
IT Management: How Node4 helped South & Vale Councils regain control of their IT	24
Networks: Cloud Gateway CEO Victor Holmin makes the case for NaaS and SASE	26
Sustainability: Katrina Anderson and Rachel McDonnell on the increased financial and reputational ri	28
AV: Mid Ulster District Council updates meeting spaces with Kramer ecosystem	30
Security: How converged credentials enable organisations to strengthen security without adding compl	32
Software: Why the Microsoft E7 Frontier Suite heralds the biggest shift yet towards the agentic AI e	33
On test: Jeff Root reviews the HP Elitebook Ultra G1 Ai	34

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