Managed.IT - issue 55

Editor's Comment 2
What's New: The month's best new products and services 4
Bulletin: Why email bans might be counter-productive 6
Tech trends: ICT in the UK today 11
Computers: Microsoft adds to Surface family 12
Survey: Take the Frama survey for your chance to win a prize 14
Managed Services: How managed service providers are using AI to improve service levels 16
Management: What it takes to become a unicorn 18
Workflow: Why the future of work is the Inbox 20
Cyber Security: The case for enlisting an MSP to help with email security 22
On Test: 3M privacy filters get a flexible new attachment option 22
IT monitoring: Mark Banfield explains why more businesses are standardising on LogicMonitor 25
Printer Review: We put Lexmark's new A4 colour devices through their paces 25
Scanners: Alaris launches new category of scanner 26
Printing: HP streamlines workflow and FollowMe goes platinum 27
Edge Computing: The growing role of data centres at the edge 28
Data Centres: The attractions of a career in the data centre industry 28
I couldn't do my job without.. Brittain Brown lists the six things he couldn't do his job without 30