Managed.IT - issue 53

BULLETIN Free Adobe Creative Cloud EdTech charity LGfL (London Grid for Learning) and Adobe have joined forces to give 3,000 schools across the UK free access to Adobe Creative Cloud. Offered as part of an LGfL Let’s Get Digital high speed internet subscription, Adobe’s software provides a range of creative and digital tools used in graphic design, video editing, web development and photography, plus mobile applications and optional cloud services. Participating schools, including 500 secondary schools and 1,600 primary schools in London, also receive dedicated support and free access to Adobe Spark for Education, an integrated suite of storytelling applications that enable students to create mobile and web content. https://adobe.lgfl.net Northern Lights move south Huawei marked the UK launch of its P30 smartphone series by bringing the Northern Lights to the Tower of London in a laser art installation by immersive artist Dan Acher. Anson Zhang, Managing Director of Huawei UK’s Consumer Business Group, said: “The Huawei P30 series is rewriting the rules of photography. What better way to showcase the unparalleled photography capabilities of our flagship smartphone than to recreate the breath-taking natural phenomenon of the Northern Lights in London.” https://www.youtube.com/watch?v=xtlG4D6sOno Malware warning Barracuda is warning of an alarming rise in the use of documents, including Word, Excel, PowerPoint and pdf files, to deliver viruses, trojans, spyware, worms, ransomware and other malware. Email analysis by its researchers shows that in Q1 2019 59% of all malicious files detected were documents, compared to 41% in 2018. In the last 12 months Barracuda has identified more than 300,000 unique malicious documents. £ We buy your unused printer toner 0800 433 2440 [email protected] www.cashfortoner.co.uk 3 Easy Steps to Sell your Toner in just 3 Days Tell us what you have Check the details on your toner (name of manufacturer, product no. & validity date) Follow the easy steps to complete our online form We Quote We’ll quote a price we can pay, by email – usually within hours If you’re happy with it, you just click to confirm and provide some collection & payment details We Collect & Pay Pack your toner, ready for our free collection We will pay you within 24 hours of receiving the goods 1. 2. 3. Wrong IT culture stymies intelligent automation Despite high awareness of the benefits of intelligent automation, more than half (54%) of organisations in North America and Europe have yet to deploy artificial intelligence (AI), machine learning (ML) and robotic process automation (RPA) to improve human-driven business processes and customer interactions. In Appian’s Future of Work survey, just 12% of respondents said their organisation currently integrates human work, AI systems and robotic automation ‘really well’, with most suffering from a lack of strategy or the wrong IT culture. Overall, the surveyed found that: n 86% of executives believe intelligent process integration improves the customer experience; n 68% say it leads to improved customer satisfaction; n 92% say it makes the employee experience more rewarding; and n 69% expect it to generate additional revenue. www.appian.com   Technology holding back workers Inadequate technology is the biggest obstacle to productivity improvements among office workers, trumping lesser frustrations like bureaucracy, inefficient processes and annoying colleagues, reveals a new survey from Cloudbooking. Just under two thirds (60%) of the 1,000 office workers surveyed by the integrated workspace management specialist complained that their employer’s IT provision was inadequate and not fit for purpose. This compares to 38% who said obstructive colleagues and inefficient processes were preventing them from doing their job properly; 28% who cited unnecessary bureaucracy; 18% who complained of time wasted in or travelling to meetings; and 14% who pointed the finger of blame at anxiety caused by lengthy commutes and transport delays. www.cloudbooking.com