Business Info - issue 162

businessinfomag.uk magazine 08 Fake or misfortune? FARx, a provider of biometrics software that fuses speaker, speech and face recognition, is countering the rise of AI-powered voice fraud with new detection capabilities for cloned voice and synthetic identities. Trained on 55,000 synthetic voices, FARx 2.0 reliably distinguishes between real and AI-generated voices that legacy voice biometrics are unable to tell apart. Unlike traditional voice authentication solutions, FARx 2.0 identifies not just what is being said but who is speaking, enabling it to detect and block attempts to spoof someone’s identity with synthetic voices, deepfakes or cloned audio and video. The software can be integrated into browsers, apps and existing communications systems (including IVR and video systems) to deliver continuous, frictionless multi-factor authentication. Operating in the background, it can also continuously verify identity without disrupting the user experience and capture biometric data from suspected fraudsters. www.farx.co.uk All in one place Gamma Communications is giving IT teams the ability to unify and manage communications across Microsoft Teams, Webex, contact centre platforms and existing PBXs with the launch of GammaUCX. This service, with managed service wrap, enables real time number management, fast switching between services, instant redirection during outages or staff absence and consistent number presentation across platforms, giving IT teams the ability to move numbers, redirect calls and manage their entire estate in real time through one place. The service currently supports two-way calling in more than 20 countries and integrates with major cloud communication platforms, allowing businesses to keep using the solutions they rely on today and consolidate and/or introduce new services as their needs evolve. gammagroup.co INNOVATION Waste not, want not With IT budgets under pressure and sustainability goals rising to the top of corporate agendas, Lenovo has added Lenovo Certified Refurbishment Services to its EMEA portfolio of IT sustainability and lifecycle solutions. The services enable organisations to refurbish, upgrade and redeploy Lenovo devices internally to save money, maximise their IT budgets and reduce e-waste. The services are offered in a choice of three options: light refresh, replacement of minor parts and full refurbishment. www.lenovo.com Pick up and drop off Thinventory, a provider of business-to-engineer field inventory networks, has launched a pick-up and drop-off service to complement its existing smart box network. PUDO+ adds manned handover points to the company’s network of 1,500+ locker locations, giving customers the option to blend collection points according to stock type (e.g. oversized parts that may not fit in standard lockers), engineer requirements or project needs. PUDO+ is available with the full suite of Thinventory services, including parts tracking and the Thinventory Mobile app. https://thinventory.com Cross-over appeal Jabra is building on the success of its Evolve and Evolve2 headsets with the launch of the Evolve3 series. Designed as a cross-over headset for professional and personal use, Evolve3 marries enterprisegrade audio, Adaptive Active Noise Cancellation (ANC) technology, a modern boomless mic design and a choice of wearing styles – overthe-ear with the Evolve3 85 and on-the-ear with the Evolve3 75. Through a combination of multimic algorithms and deep neural network (DNN) technology, which isolates speech from background noise, Jabra ClearVoice delivers professional-grade voice clarity for calls, dictation and AI prompts/ commands. The headsets are certified for major UC platforms and come with a prepaired Bluetooth adapter for instant, secure connectivity, as well as supporting Bluetooth Native for connecting directly to devices. Jabra Plus Management software enables IT teams to manage devices remotely through a central dashboard. A Jabra Plus mobile app gives end users equaliser controls, wind noise reduction and quick firmware updates from a smartphone. A desktop version of the Jabra Plus app will be available later this year. www.jabra.com/evolve3 Glasses-free 3D Sony Professional Displays and Solutions has been collaborating with Ameria on the development of a glassesfree, gesture-controlled 3D immersive display solution for retail, corporate and education customers. The unified package brings together Sony’s glassesfree 3D Spatial Reality Display (SRD) and Ameria’s latency-free gesture control and content management solution StarKit, which enables users to upload, organise and present existing 3D assets in minutes. Two Intel RealSense sensors integrated into a purpose-built mount track hand movement in real time and allow users to interact with 3D content without touching the screen. www.sony.net

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