businessinfomag.uk magazine 28 cost of replacing old with new, and secondly, if a device goes down, that could mean a consulting room might be out of action for a period of time until the printer is either replaced or repaired, which could impact patients’ access to primary care. A better way to procure print The more time spent managing the print environment, the less time staff have to focus patient care, which is why at HP, we advocate that best practice is to move towards a standardised fleet with fewer device models. The advantages of this include a lower TCO, improved efficiency, and a reduced burden on overstretched resources. HP printers can be procured in bundle packs which include the device, the tray and a care pack that extends the warranty period for up to five years, removing the burden from ICBs to provide the break-fix service. We can In addition, budgetary constraints often mean GP practices buy third-party toners, but this can be a false economy as compatibles can result in a higher failure level than an OEM original, which places additional pressure on the ICBs to manage increased break-fix requirements. In our experience, the reality is that it’s often easier for the ICBs to simply swap out devices rather than repairing them onsite. The problem with this is two-fold: firstly, there’s the financial and environmental NHS primary care providers typically don’t have an in-house IT resource and rely on Integrated Care Boards (ICBs) to procure printers and the service required to support those devices, through transactional purchases. One of the issues with the transactional purchasing model is that primary care settings often have a printer fleet comprising multiple models. This can be more challenging for the ICBs to manage from a service perspective, and as printer downtime can negatively impact clinical workflows, it’s not ideal. Different models also require different sets of consumables. GP practices manage and pay for their own consumables and a mixed fleet makes replenishment much harder work than it needs to be. Plus, the costs can quickly stack up – we often find clients with cupboards full of toner cartridges for devices they no longer have. David Stanley, HP Healthcare Print Lead explains how HP continues to champion the needs of NHS Primary Care by delivering high performance, secure printing solutions that reduce the total cost of ownership (TCO), ease IT pressures and integrate seamlessly with clinical systems How HP is helping NHS Primary Care unlock efficiency and cost savings BUSINESS BRIEFING
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