Business Info - issue 147

businessinfomag.uk magazine 12 BULLETIN WELLBEING PROMOTING MENTAL HEALTH Tapping into growing concern about staff welfare, eLearning provider DeltaNet International has launched a new collection of courses covering mental health, wellbeing, healthy lifestyles, stress management and remote working. The addition of the 12 new Mental Health andWellbeing courses brings the total number of courses in DeltaNet’s Performance suite to 19. Darren Hockley, Managing Director of DeltaNet International, said: “We are excited to launch our Mental Health andWellbeing collection as part of our Performance eLearning courses to better support organisations to benefit from a happier, more productive workforce. Addressing mental health issues is necessary, and employees recognise and appreciate the organisations that offer them that support.” https://www.delta-net.com/performance-management. BROADBAND THE BEST ANDWORST CONNECTED UK REGIONS Marketing expert N.Rich has ranked UK regions according to the quality of their connectivity. Its ranking is based on data from the 2020 ONS and Ofcom Connected Nations report showing how many people in each region were online in a three month period and the number of premises with access to superfast broadband. https://n.rich/ IT SUPPORT PANDEMIC TRANSFORMS REPUTATION OF IT SUPPORT Satisfaction with IT service desks has improved in 65% of businesses and 72% of public sector organisations following their successful response to COVD-19 lockdowns and working from home, reveals new research from Sunrise Software. Over 9 in 10 (92%) of those surveyed for The Changing Priorities: The Recovery and Regeneration of IT Service Management report said their organisation had adapted very or reasonably well to home working; 91% said that IT service staff had adapted well to the transition. Now that lockdowns have ended, IT service desks are continuing to change how they operate, with 47% of all organisations (and 59% of the public sector) focusing on ‘shift left’, enabling end users to solve basic or common issues themselves through access to knowledge and automated processes. www.sunrisesoftware.com HR PENSION IS TOP PERK FOR EMPLOYERS AND EMPLOYEES – BUT THERE THE AGREEMENT ENDS Research by Moneypenny, a leading provider of outsourced telephone and web-based communications, highlights a big gap between the perks promoted by employers and the benefits that workers value most. www.moneypenny.com/uk The Top 10 perks promoted by employers 1. Pension (41%) 2. Work from home (22%) 3. Access to a gym (12%) 4. Flexible working (12%) 5. Sick pay (11%) 6. Company events (11%) 7. Casual dress (10%) 8. Bonus scheme (8%) 9. Wellness programmes (8%) 10. Bike to work scheme (7%) (Based on analysis of 1,000 job advertisements on Indeed.com) The Top 10 perks for employees 1. Pension (42%) 2. Sick pay (41%) 3. Flexible working (40%) 4. Ability to work from home (30%) 5. On-site parking (23%) 6. Death in service insurance (21%) 7. Training and ongoing professional development (20%) 8. Bonus scheme (19%) 9. Free eye tests (18%) 10. Time in lieu (18%) (Based on a survey of 1,000 office workers) UK area Rank % of people who have not used the internet in the past 3 months % of premesis with zero superfast broadband coverage Bexley and Greenwich 1 2 2 Brighton and Hove 2 2.3 2.3 Croydon 3 0.9 4 Brent 4 2.6 2.8 Coventry 5 3.2 2.4 Redbridge andWaltham Forest 6 2.8 3 Haringey and Islington 7 2.7 2.4 Portsmouth 8 3.5 1.9 Merton, Kingston upon Thames and Sutton 9 4.2 1.8 Ealing 10 4.8 3.1 UK area Rank % of people who have not used the internet in the past 3 months % of premesis with zero superfast broadband coverage Fermanagh and Omagh 1 12.5 31.1 Powys 2 20.3 22.5 Mid Ulster 3 17.8 22.6 Dumfries & Galloway 4 20.9 15.1 Causeway Coast and Glens 5 14.9 14.7 Devon 6 10.6 17.5 Newry, Mourne and Down 7 9.6 17.4 Perth & Kincross and Stirling 8 13.5 13.2 Armagh City, Banbridge and Craigavon 9 13.8 11.7 Camden and City of London 10 1.7 23.5 The UK’s Most Connected Regions The Least Connected