| Contents & Comment | 2 |
| Agenda: The days of the traditional office are numbered | 5 |
| Cover Story: Improving business efficiency with the KYOCERA HyPAS solutions platform | 12 |
| Gamification: How gamification can help you achieve your business goals | 14 |
| Workplace Design: Why open plan could be damaging your business and what to do about it | 16 |
| Survey: Olivetti Best for Solutions Survey | 16 |
| Innovations: Solar-powered phone boxes and other innovations | 18 |
| Business Processes: How to mark World Paper-Free Day on November 6 | 28 |
| Document Management: Merseyside solicitors firm improves processes with archiving solution | 30 |
| Mailing & Communications: Why Business Info readers need to think more strategically about mail processes | 32 |
| Digital Mailroom: How OPEX is helping Lancashire County Council digitise paper documents | 34 |
| Business Telephony: Common mistakes to avoid when starting a business | 36 |
| Presentations: The benefits of lampless projection technology | 38 |
| Labelling: Leitz re-enters labelling market with the Leitz Icon | 38 |
| Business Inkjets: Epson breaks the mould with refillable inkjet printers | 40 |
| Scanners: Easier scanning to a smartphone or tablet | 42 |
| Top 30 UK Suppliers | 42 |