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magazine
28
innovations
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Network
scanning made easy
The Canon imageFORMULA ScanFront 330 is a
compact 60ipm network scanner with versatile file
sending options such as scan to network folders,
email, FTP, fax, print and USB memory and the ability
to scan to multiple destinations in one operation.
The scanner’s flat paper path allows it to be used to
scan cards and documents up to one metre-long and
A3 in size (using folio mode). A new feed roller and
ultrasonic double feed detection increase reliability
when scanning batches of mixed documents. A
web-based software development kit (SDK) allows
developers to create personalised capture apps.
www.canon.co.uk
Multiline telephony for
growing businesses
VoIP telecoms specialist Vonage is addressing
the needs of small, growing businesses with a
flexible multi-line telephone system. Claimed
to deliver savings of 30% compared to similar
products, Vonage Multi-Line Business makes it
easy to add or remove lines as your business
evolves. Packages start at two line extensions,
with no limit to the number that can be added.
The system boasts a number of useful
features: incoming calls to each extension can
simultaneously ring on up to 5 other numbers,
ensuring that no important calls are missed;
voice messages are automatically sent as email
messages to specified addresses; and users can
take their extension phone with them anywhere in
the world where there is a broadband connection
and still benefit from a UK number and price plan.
Call packages, starting at £20 per month
for 500 minutes, include calls to landlines and
mobiles in the UK, US, Canada, China, Hong
Kong and Singapore, with competitive rates to
countries not included in the call plan.
www.vonage.com
WiFi for Ibrox
Fans of Rangers Football Club can look forward
to stadium-wideWiFi coverage following an
agreement between the club and Chinese telecoms
equipment manufacturer Huawei. The seven-
figure deal was brokered by Lanarkshire-based
networking specialist 802 Event WiFi.
When complete, the new wireless infrastructure
will give 50,000 supporters in the stadium,
approaches, concourse, restaurants and corporate
areas instant access to content-rich media including
club competitions, merchandising, information and
interactive fan/club engagement.
802 Event WiFi chief executive Felix Gibson said:
“This is a transformative deal which will change the
way fans interact with their club.We are very proud
to have been instrumental in delivering this game-
changing technology.”
www.802eventwifi.co.uk
3CX has introduced a professional
version of its VoIP PBX offering advanced
call centre functionality; number to
name conversion via Microsoft Exchange
integration; cross-office presence; and
superior call reporting.
3CX product manager Nick Borg said:
“With 3CX Phone System Pro, businesses
no longer need to spend a fortune on
delivering superior customer service.We
have integrated the 3CX Call Center module
into 3CX Phone System Pro and added even
more advanced call centre features relevant
to all businesses, not just call centres.
Through Exchange LDAP integration, 3CX
Phone System Pro allows businesses to
enhance their customer service even further
as employees will know who’s calling before
they pick up the phone.”
Another way in which the new edition
improves customer service is the ability
for customers to hang up and keep their
position in a queue. Businesses themselves
benefit from call monitoring and reporting,
which lets supervisors see the number of
unanswered calls and average and longest
wait times. Alerts warn managers if a
customer is waiting in a queue beyond the
SLA (Service Level Agreement). If desired,
real-time statistics can be displayed on a
wallboard.
www.3cx.com/phone-system/pro-edition/
3CX adds call centre functionality to its
Windows PBX
Wide format the way
you like it
HP has launched a multifunction version
of the HP Designjet T920 and T1500
ePrinters launched in June. Featuring
an integrated scanner that allows users
to scan large format colour drawings
and share them with colleagues around
the world, the HP Designjet T2500
eMultifunction Printer (eMFP) boasts the
same customer-driven design features as
the T920 and T1500.
These include an integrated output
stacking tray contributing to a 30% smaller
footprint; two-roll front media loading with
smart switching between different media/
sizes; and a colour touch screen for viewing
print previews, managing job queues and
tracking print costs.
The web-connected HP Designjet T2500
is compatible with HP Designjet ePrint &
Share, a free web service that makes it easy
to save, access, view and print large-format
documents in the cloud using an Android
or Apple tablet, smartphone, notebook or
ePrinter touch screen.
www.hp.com/go/designjet
Virtual filing system for
ScanSnap scanners
Fujitsu has launched new Rack2-Filer Smart
software and free iOS/Android apps for its
scanners, including the new ScanSnap SV600
overhead scanner (illustrated). The document
filing software mimics paper-based filing
systems with virtual binders, cabinets and
shelves. Up to five million documents can
be arranged in 20 virtual filing cabinets, with
open keyword search for rapid retrieval. Files
can be stored in local networks or cloud
services, such as Dropbox or SugarSync.
A Rack2-Filer Smart app lets users transfer
digital binders to an iPhone, iPad or Android
mobile device. The software is bundled with
all Deluxe versions of ScanSnap and can also
be bought separately for £157.
www.pfu.fujitsu.com/en/