Survey
            
            
              
                To enter, simply fill in
              
            
            
              
                this questionnaire and
              
            
            
              
                either scan & email or just
              
            
            
              
                email your answers along
              
            
            
              
                with your address and
              
            
            
              
                contact number to
              
            
            
            
              
                Alternatively, you can
              
            
            
              
                complete the survey
              
            
            
              
                online at
              
            
            
              
                https://www.
              
            
            
              
                surveymonkey.com/s/
              
            
            
              
                neopostmailingsurvey
              
            
            
              You can also post us your entry.
            
            
              (All entries to reach us by the
            
            
              closing date of September 30,
            
            
              2013)
            
            
              
                Neopost Survey, Kingswood
              
            
            
              
                Media, Amhurst House,
              
            
            
              
                22 London Road, Sevenoaks
              
            
            
              
                TN13 2BT.
              
            
            
              Name
            
            
              Company
            
            
              Address
            
            
              Postcode
            
            
              Job Title
            
            
              Tel 
            
            
              Mobile
            
            
              Email
            
            
              
                COMMUNICATIONS STRATEGY
              
            
            
              
                Q1  
              
            
            
              
                Does your organisation have a strategy to improve the
              
            
            
              
                return on investment of your communications?
              
            
            
              o
            
            
              Yes
            
            
              o
            
            
              No
            
            
              
                Q2
              
            
            
              
                 What methods do you regularly use to communicate
              
            
            
              
                with customers?
              
            
            
              o
            
            
              Email
            
            
               o
            
            
              Social Media
            
            
               o
            
            
              Telephone
            
            
               o
            
            
              SMS
            
            
               o
            
            
              Postal Communications
            
            
              
                Q3
              
            
            
              
                 Does your organisation have a plan to manage the
              
            
            
              
                switch from hard copy to digital communications?
              
            
            
              o
            
            
              Yes
            
            
              o
            
            
              No
            
            
              
                Q4
              
            
            
              
                 If Yes, what is its main motivation?
              
            
            
              (please rank in order of importance – with 1 as most important)
            
            
              
                ___
              
            
            
              Save money on print/postage
            
            
              
                ___
              
            
            
              Reduce carbon footprint
            
            
              
                ___
              
            
            
              Speed up business processes
            
            
              
                ___
              
            
            
              Save time preparing communications
            
            
              
                ___
              
            
            
              Reduce amount of paper in organisation
            
            
              
                ___
              
            
            
              Meet customer preference
            
            
              
                Q5
              
            
            
              
                 How do you decide whether to use digital or hard copy
              
            
            
              
                communications?
              
            
            
              o
            
            
              Cost
            
            
               o
            
            
              Speed
            
            
               o
            
            
              Customer preference
            
            
              
                Q6
              
            
            
              
                 How does your organisation use manage personalised
              
            
            
              
                and secure communications?
              
            
            
              o
            
            
              Yes
            
            
              o
            
            
              No
            
            
              
                Q7
              
            
            
              
                 Are any of the following processes in your organisation
              
            
            
              
                either 100% digital or digital by default?
              
            
            
              (tick any that apply)
            
            
              o
            
            
              Invoicing
            
            
              o
            
            
              Sales orders
            
            
              o
            
            
              Payment
            
            
              o
            
            
              Bills & statements
            
            
              o
            
            
              Expenses
            
            
              o
            
            
              Digital mailroom (mail scanning & distribution)
            
            
              o
            
            
              Payslips
            
            
              o
            
            
              Appointment Reminders
            
            
              o
            
            
              Marketing (e.g. special offers)
            
            
              o
            
            
              Customer support
            
            
              o
            
            
              Brochures
            
            
              o
            
            
              General correspondence
            
            
              o
            
            
              Other
            
            
              (please specify)
            
            
              
                Neopost Mailing Survey
              
            
            
              
                Questionnaire
              
            
            
              
                For your chance to win a Kindle simply
              
            
            
              
                complete this questionnaire here or online at:
              
            
            
              
                https://www.surveymonkey.com/s/
              
            
            
              
                neopostmailingsurvey
              
            
            
              
                Businessinfo
              
            
            
              
                has teamed
              
            
            
              
                up with Neopost to
              
            
            
              
                undertake in-depth
              
            
            
              
                research into the nature
              
            
            
              
                of mail in the UK today
              
            
            
              
                and how businesses
              
            
            
              
                process and perceive the
              
            
            
              
                documents they receive
              
            
            
              
                and send. The way we
              
            
            
              
                all treat documents is
              
            
            
              
                changing and this includes
              
            
            
              
                mailed items. As an
              
            
            
              
                incentive to take part in
              
            
            
              
                this research Neopost is
              
            
            
              
                giving 3 lucky readers the
              
            
            
              
                chance to win a Kindle.
              
            
            
              
                Simply fill in and return
              
            
            
              
                this survey for a  chance
              
            
            
              
                to win. The 3 winners will
              
            
            
              
                be drawn from the hat
              
            
            
              
                after the closing date of
              
            
            
              
                September 30,  2013.
              
            
            
              
                Win a
              
            
            
              
                Kindle
              
            
            
              www.binfo.co.uk
            
            
              magazine
            
            
              
                26