www.binfo.co.uk
            
            
              
                Banks, utilities, councils and other
              
            
            
              
                organisations that receive large
              
            
            
              
                volumes of incoming mail know all
              
            
            
              
                about the benefits of digitising the
              
            
            
              
                post using an in-house facility, an
              
            
            
              
                outsourced service or sometimes a
              
            
            
              
                combination of the two e.g. to cope
              
            
            
              
                with sudden peaks in volume. These
              
            
            
              
                include faster mail distribution (and
              
            
            
              
                payment if handling cheques), reduced
              
            
            
              
                manpower requirements, lower
              
            
            
              
                costs, better compliance, improved
              
            
            
              
                document management and faster
              
            
            
              
                document retrieval.
              
            
            
              Any business that receives 2,000
            
            
              letters a day could make a strong
            
            
              financial case for implementing a digital
            
            
              mailroom solution. For smaller businesses
            
            
              with lower mail volumes, the benefits
            
            
              are less to do with the balance sheet
            
            
              and more to do with process efficiency
            
            
              and its effects on customer service,
            
            
              productivity and even the working
            
            
              environment.
            
            
              The ability to scan letters and other
            
            
              documents at point of entry into a
            
            
              business, i.e. in the mailroom, reception
            
            
              area or a secretary’s workstation,
            
            
              and route them to the appropriate
            
            
              department or individual could speed
            
            
              up document distribution and will
            
            
              certainly reduce the amount of paper
            
            
              circulating around an office. However, the
            
            
              greatest benefit is to enable a business
            
            
              to store images of paper documents
            
            
              with PC-generated files so that it has
            
            
              a complete record of dealings with
            
            
              customers and suppliers that can be
            
            
              called up with just a few key clicks. This
            
            
              saves time wasted walking to and from
            
            
              paper storage systems and makes it
            
            
              more likely that queries can be resolved
            
            
              at the first time of asking.
            
            
              To help smaller businesses achieve
            
            
              such efficiencies, Neopost has just
            
            
              launched an all-in-one electronic
            
            
              document management system
            
            
              comprising a duplex colour scanner
            
            
              (with 50-sheet ADF); computer with
            
            
              touch screen display; embedded
            
            
              archiving server with 1000GB disk
            
            
              storage (enough for 3 million B&W
            
            
              pages); and software for scanning,
            
            
              digitising, processing, storing and
            
            
              retrieving all manner of paper
            
            
              documents, including letters, invoices,
            
            
              internal documents, forms and receipts.
            
            
              Unlike general scanning solutions,
            
            
              the IMW-20 includes specific
            
            
              workflows both for invoice validation
            
            
              and mail scanning. The latter includes
            
            
              the ability to route scans directly to a
            
            
              department, departmental supervisor
            
            
              or to the virtual mailboxes of individual
            
            
              workers who receive automatic email
            
            
              notification of any new mail.
            
            
              Other useful features include
            
            
              built-in traceability so that a scanned
            
            
              letter can be tracked on its route to the
            
            
              intended recipient; stamp and barcode
            
            
              separator for batch scanning; OCR
            
            
              data extraction for automatic indexing;
            
            
              and a network capability that allows
            
            
              remote groups, warehouses and offices
            
            
              to be integrated into enterprise-wide
            
            
              systems.
            
            
              
                www.neopost.co.uk/imw-20
              
            
            
              
                0800 731 1334
              
            
            
              4G
            
            
              Mail scanning made easy
            
            
              
                Organisations with high volumes of incoming
              
            
            
              
                mail are already capturing and digitising
              
            
            
              
                their post to save manpower, speed up the
              
            
            
              
                document workflow and improve access to
              
            
            
              
                information. Now, Neopost is launching an
              
            
            
              
                all-in-one electronic document management
              
            
            
              
                system that brings the same benefits to small
              
            
            
              
                and medium-sized businesses.
              
            
            
              ...the greatest
            
            
              benefit is
            
            
              to enable a
            
            
              business to
            
            
              store images
            
            
              of paper
            
            
              documents
            
            
              with PC-
            
            
              generated
            
            
              files...
            
            
              magazine
            
            
              
                30
              
            
            
              What does 4G mean for business?
            
            
              “Organisations that want to
            
            
              mobilise a workforce through the use
            
            
              of enterprise apps need to realise that
            
            
              4G will increase the need to use an
            
            
              application development framework
            
            
              that has reliable communication
            
            
              workflow processes built in, and
            
            
              provide for rigorous testing in real-life
            
            
              connectivity situations before making
            
            
              the app available to a workforce.”
            
            
              
                Michel Robert, Claranet:
              
            
            
              “The UK
            
            
              has been lagging behind other major
            
            
              economies in rolling out 4G, so it is no
            
            
              surprise that there is a lot of excitement
            
            
              about the initial roll-out by EE, as well
            
            
              as the coming auction of the rest of the
            
            
              spectrum. However, 4G on consumer
            
            
              mobile devices is a bit of a red herring
            
            
              – at least until battery life improves. As
            
            
              the
            
            
              New York Times
            
            
              recently pointed
            
            
              out, 4G absolutely kills mobile batteries
            
            
              due to a combination of increased
            
            
              processing power required for data-
            
            
              intensive communications and the need
            
            
              to switch between 4G and 3G networks
            
            
              in areas of patchy coverage.
            
            
              “Until this issue is resolved, 4G
            
            
              will be most relevant to businesses,
            
            
              not consumers. Businesses will be
            
            
              able to use a 4G-enabled router to
            
            
              access cheap, fast and effective backup
            
            
              connectivity in the event of any
            
            
              disruption to their main network. Rather
            
            
              than invest in redundant physical
            
            
              networks, businesses will instead be
            
            
              able to connect via a superfast mobile
            
            
              connection.
            
            
              “The implications for businesses
            
            
              could be immediate, by enabling them
            
            
              to switch seamlessly to a service
            
            
              delivered over the mobile spectrum at
            
            
              a fraction of the cost of a redundant
            
            
              cable connection, making it especially
            
            
              attractive to smaller businesses. And
            
            
              because this would predominantly
            
            
              involve mains-powered devices, the
            
            
              issue of battery life wouldn’t arise.
            
            
              “I’m looking forward as much as
            
            
              anyone to getting broadband-level
            
            
              speeds on my mobile devices. In the
            
            
              short-term, I expect that 4G will be a
            
            
              curious novelty for consumers, enabling
            
            
              them to claim a bit of one-upmanship
            
            
              over their friends. However if service
            
            
              providers partner with mobile network
            
            
              operators, then the benefits for
            
            
              businesses will be real and immediate.”
            
            
              ...continued