38 01732 759725 TECHDIGEST enablement resources designed to strengthen solution-selling capabilities. For partners that have historically focused on product sales, it creates a clear pathway to higher-value, servicesled engagements. The programme is available to partners already enrolled in PFUE’s Imaging Channel Programme (ICP). https://www.pfu.ricoh.com/global/ … Third engagement model launched by POPX POPX, provider of a fully managed service platform designed to accelerate ServiceNow time to value, drive adoption and enable a more scalable and predictable experience, has added a third way for MSPs to work with the platform. Instead of bundling services and software licences together, the new Bring Your Own Licence (BYOL) model allows customers to keep full control of their ServiceNow licence and work with POPX separately for delivery and managed services. MSPs can choose POPX’s services when they need them, whether they are starting out with ServiceNow, improving how it is used or preparing for renewal. Andy Venables, CEO of POPX, said: “With BYOL, we are helping customers derive more value from ServiceNow. Customers stay in control of their licences, and we focus on making the platform work better for them, while also enabling them to take advantage of our continual improvement model and managed service wrap. Customers can choose the model that suits them best, whether that’s operating on the POPX domain-separated MSP instance, a dedicated POPX instance, or working with and enhancing an existing or new customer‑owned instance.” The POPX platform gives MSPs a single portal to manage orders, provision new services and centralise and integrate alerts and outages, improving visibility and control across their operations. www.popx.co.uk … NinjaOne enhances device and SaaS backup With more than 15,000 MSPs and IT teams now relying on NinjaOne Backup to protect their endpoints, servers and SaaS applications, NinjaOne has introduced a new Boot Verify feature that automatically tests the recoverability of backup images by booting them in a virtual environment and using AI to analyse outcomes and detect anomalies. This gives teams confidence that their backups can be restored and eliminates the need for manual testing. NinjaOne Backup embeds device backup (NinjaOne Device Backup) and SaaS backup (NinjaOne SaaS Backup) directly into the NinjaOne Unified IT Operations Platform, giving organisations complete visibility into the health of their backups across every workload and the automation and controls they need to protect data, meet compliance requirements and recover quickly. Other recent enhancements include: a redesigned backup engine that uses less storage than its predecessor, has deduplication visibility built in and accelerates backup and recovery speeds; and expanded compliance controls, including image backup retention options of up to 10 years and enforced multi-factor authentication for high-risk actions in the backup portal. https://www.ninjaone.com/backup/ … Funding boost for AI-powered PSA Rocketlane, an AI-powered professional services automation (PSA) company, has raised $60 million in Series C funding led by global software investor Insight Partners, bringing total capital raised to $105 million. The funding follows a year of strong momentum for Rocketlane, when it more than doubled revenue, increased average deal size, expanded its enterprise footprint, opened new offices in London, New York and San Francisco, and launched Nitro – the industry’s first agentic execution platform for professional services teams. Rocketlane claims that while traditional PSA tools focus primarily on planning, staffing and financial oversight, much of the actual delivery work – configuration, integrations, documentation and testing – still relies heavily on manual effort. Nitro embeds execution agents directly within those delivery workflows to identify risks early, rebalance resources in real time and execute repeatable billable tasks such as migrations, configurations, documentation and testing. This has the potential to reduce delivery effort by up to 50% while surfacing risks weeks earlier, enabling services teams to increase capacity without proportional headcount growth. Srikrishnan Ganesan, CEO and Co-founder of Rocketlane, said: “PSA was built to track work. The next generation of platforms will be built to execute it. That’s the shift and category we’re driving.” … WithSecure introduces Elements bundles WithSecure is making it easier for partners to sell, deliver and scale security services with the launch of predefined WithSecure Elements bundles that remove the complexity of individual product selection. These include Elements Protect, which combines endpoint, identity and cloud service protection with XDR and MDR capabilities so that MSPs can detect and respond to threats without running their own 24/7 SOC; and Elements Proactive, which adds a full Exposure Management layer, giving MSPs continuous visibility into the customer estate through an attacker’s lens. This enables them to move beyond reactive response into proactive risk management and higher-value advisory services. MSPs piloting the bundles have reported a 100% increase in security revenue within 12 months without additional SOC investment. www.withsecure.com … Nebula now Cyber Essentials Plus validated Nebula Global Services, a provider of managed and professional technology services, has successfully achieved Cyber Essentials Plus, validating the protections it has in place against common cyber threats, including malware, phishing attacks and unauthorised access. Rob Morris, Head of Customer Success at Nebula, said: “Nebula Global Services sees security as a fundamental enabler of trust. Cyber Essentials Plus is not a tickbox exercise for us; it is an important step in our commitment to delivering services our customers and partners can rely on today and in the future.” www.nebulaglobalservices.com ...continued KOcycle wins King’s Award for Enterprise B Corp-certified IT lifecycle and asset disposition (ITAD) specialist KOcycle has been awarded a King’s Award for Enterprise for Sustainability, strengthening its position as a key partner for the UK channel as ESG requirements move up the customer agenda. One of just 185 organisations to receive the award this year, KOcycle provides data erasure, refurbishment and recycling services that as well as supporting sustainability goals support long‑term resource availability, a growing concern as AI adoption and data centre demand put pressure on global supply chains. Oli Mason, Founder and Managing Director of KOcycle, said: “This award is recognition of the work the team has put in over the past few years, but it’s also a signal to our partners. Sustainability is no longer a ‘nice to have’. It’s becoming a core part of how customers evaluate technology decisions, and partners have a real opportunity to lead that conversation.” Oli Mason Srikrishnan Ganesan
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