TechnologyReseller v92

RESELLER NEWS technologyreseller.co.uk 11 Qodea rebrands as Beyond Qodea, a transformation specialist focused exclusively on Google Cloud for cloud engineering, AI activation, infrastructure modernisation, security and workplace transformation, has rebranded as Beyond, following 18 months of rapid expansion and multiple acquisitions that have brought together almost 700 Google Cloud expert engineers and strengthened its footprint across the UK, Europe and North America. In EMEA, for legal reasons, the compay will be known as ‘Qodea…..powered by Beyond’. The name change has reportedly been made to reflect a ‘new era’ of accelerated Google‑first engineering, unwavering focus on Google Cloud expertise and a commitment to agile, evidence‑based transformations for global clients such as Jaguar Land Rover (JLR), PayPal, NatWest and Snapchat. Beyond CEO Alan Paton said: “The rebrand to Beyond marks a defining moment in our growth and a broader shift in the cloud market. Enterprise transformation has outgrown the traditional consulting model – evidence must replace assumption. Beyond was built to uniquely deliver Google Cloud expertise, AI grounded in evidence, and disciplined engineering at scale. That clarity of purpose is how we consistently create a measurable advantage for our clients.” Beyond says its single-platform focus enables deeper engineering capability for clients, tighter security integration and more predictable commercial outcomes. … Stand and delitter Apogee Corporation, an independent subsidiary of HP Inc., marked Earth Day on 22 April 2026 by taking part in beach clean ups around the UK. Volunteers from the company joined co-ordinated clean-ups across Kent, Lincolnshire, the Isle of Man and Jersey, helping to remove an estimated 400kg+ of litter from the UK’s coastline. apogeecorp.com Synextra recognised for Data & AI expertise Synextra, a Warrington-based Azure specialist and technology partner to mid-market and enterprise businesses, has been awarded Microsoft Solutions Partner designation for Data & AI (Azure), building on its existing Microsoft Solutions Partner accreditation for Azure Infrastructure. The Data & AI designation recognises Synextra’s ability to help organisations build and operationalise data and AI solutions on the Azure platform, spanning data management, analytics, AI-driven automation and platform engineering. It follows significant investment in AI and data capabilities, including platform engineering, DevOps, business process automation and data management, with hands-on delivery across tools including Microsoft Fabric, Power BI and Azure AI services. Synextra CEO Chris Piggott said: “Our core has always been Azure infrastructure. But the businesses we work with need more than that now – and so do we. This designation reflects where the team has been pushing – data, AI, automation, outcomes you can measure. It’s the natural next step for us.” www.synextra.co.uk … Digital Space scales services offering with NormCyber partnership Digital Space is strengthening its security practice through a strategic partnership with NormCyber that adds depth to its fully managed Endpoint Detection and Response (EDR), firewalls, log management and incident analysis service layer. The extra capacity will enable Digital Space to deliver a higher volume of managed services without compromising the personalised experience customers expect. NormCyber was selected on the strength of its UK-sovereign SOC operations, alignment with Digital Space’s Fortinet security architecture and its respected accreditations, including CREST and NCSC Assured Service Provider status. As part of the relationship, Digital Space is already combining its consultancy, cloud and infrastructure expertise with NormCyber’s SOC and SIEM services in new managed security offerings that provide end-to-end protection. Nathan Steadman, Solutions and Strategy Director of Digital Space, said: “NormCyber brings deep expertise in managed detection and response, strong UK data sovereignty and a technology approach that fits naturally with our existing security stack. This allows us to elevate our managed security services while maintaining the high-touch, trusted experience our customers expect. It’s about choosing the best in the industry to strengthen every layer of defence.” continued... Onecom launches its own agentic AI platform Onecom, an independent business communications specialist, is adding AI-powered customer communications solutions to its offering with the launch of a new agentic AI platform that enables customers to deploy intelligent, decisionmaking agents to make and take calls, respond to messages and carry out defined tasks. Developed in-house by Onecom, Halo brings agentic AI to voice, instant messaging and email communications, with a choice of three agent tiers to support a range of use cases. Each agent operates within built-in guardrails and has its own name, defined role and clear set of rules. Halo agents can: Handle inbound and proactive outbound voice interactions instantly Respond across messaging channels including live chat, email and WhatsApp Business Manage bookings, appointments and service requests Integrate directly into CRM, billing and operational platforms Chase missed payments or cancelled direct debits Provide real-time call recording, transcription and sentiment analysis Use advanced emotional intelligence to understand tone, intent and customer satisfaction Route or escalate to higher-skilled AI agents or human colleagues when required Clone a specific voice, with full consent Communicate in 32 languages in real time Halo is built on the Onecom VOX carrier-grade, platform-agnostic intelligent voice core, which carries 250 million calls a year, and integrates into any PBX or CX platform including Zoom, Microsoft Teams and Five9. Agents are sold on a monthly subscription, enabling customers to scale their digital workforce up or down as required, and can be managed through the Halo Workforce platform embedded in Onecom’s OneCloud communications management platform. onecomhalo.ai Nathan Steadman

RkJQdWJsaXNoZXIy NDUxNDM=