38 01732 759725 TECHDIGEST ...continued rack densities of up to 150kW and operates at a sub-1.2 Power Usage Effectiveness (PUE), making it substantially more efficient than many conventional data centres. www.deepgreen.energy … Building on last year’s strategic alliance between the two companies, Red Cactus and Tollring have collaborated on a new product that converts phone calls into AI-generated call summaries, which it automatically pushes into more than 200 CRM systems, in a fully secure and GDPR-compliant manner. In this way, customer records are updated without manual data entry, enriching the database and enabling more personalised engagements. The solution brings together Tollring’s AI-powered conversation intelligence, offering transcription, topic matching, sentiment analysis and automated evaluation of scorecards and outcomes, with Red Cactus’ Bubble integration platform, which connects 90+ telephony platforms with 200+ CRM and ERP applications. The first integrations to be launched are for BroadWorks and Microsoft Teams. https://www.redcactus.cloud www.tollring.com … Connectivity, voice, cloud and security solutions provider PXC has upgraded its 1Portal to give partners a single, fully automated ordering and management platform for its entire offering including broadband and single line voice solutions on top of the platform’s existing portfolio of Ethernet, voice, cloud and security services. The platform eliminates the need to manage multiple systems or providers by giving users one place to check availability, place and manage orders, track progress in near real time, view existing assets and manage provisioning and escalation cases. The upgraded 1Portal expands access to leading networks, including Openreach FTTP and SOGEA, and CityFibre FTTP. Community Fibre and Freedom Fibre integrations are already in development, along with further Alt Nets, and key features such as Prove Telecare to protect and support vulnerable customers. Phil Haslam, Chief Operations and Technology Officer at PXC, said: “Our upgraded 1Portal gives partners more choice, more flexibility and more speed than ever before, allowing them to focus on growth while we take care of the complexity.” www.PXC.co.uk … Two German companies, IONOS and collaboration platform Nextcloud, have joined forces to create a European alternative to Microsoft 365 aimed at public institutions, medium-sized companies and organisations requiring a high level of data protection and digital sovereignty. Based on IONOS’s certified sovereign cloud infrastructure in German data centres, the IONOS Nextcloud Workspace combines key functions such as file storage, email and calendar services, video conferencing and an intelligent AI assistant that automates recurring tasks, translates texts, creates images and provides a chat function. Applications can be used individually or as part of an integrated digital workplace. Additional modules and services will follow in the coming months, including AI features for document editing and analysis, a cloudbased virus scanner from G-Data and integration with Data Centre Designer, the graphical user interface for the IONOS Cloud. https://www.ionos.uk/office-solutions/ nextcloud-workspace … Pleneo, provider of an AI-powered hardware and software ecosystem unifying audio, video and data, has become the first device manufacturer in the AV and unified communications sectors to achieve ISO 42001 certification, the international standard for governance and security in artificial intelligence. ISO 42001 establishes requirements for managing AI systems responsibly, including how AI-driven decisions are documented, how data is governed, how risks are assessed and where human oversight applies. The certification validates Pleneo’s end-toend oversight of AI technologies embedded within its Room OS platform, including AI AutoDeploy, AI NoiseSense, machine learning-based room enhancement and adaptive acoustic processing. All AI computation takes place at the edge, inside Pleneo devices, reducing cloud dependency and preserving privacy. Building on its SOC 2 Type II and ISO 27001 accreditations earlier this year, Pleneo’s ISO 42001 certification gives it a consolidated governance framework spanning security, privacy and AI management. … Cloudhouse, a UK leader in application modernisation and change control software, is offering a free online tool to help organisations quantify the true financial impact of IT outages and operational disruption. The Outage Cost Calculator can also be used to compare outage risk against peers and regional benchmarks. Cloudhouse cites research suggesting that 80% of IT incidents are linked to change, misconfiguration or human error, much of it linked to modernisation programmes, platform upgrades and constant change across complex IT estates. https://cloudhouse.outgrow.us/ it-outage-cost-calculator … Cybersecurity company Yubico, creator of YubiKey, the secure passkey used by over 30% of the Fortune 500, has launched a global channel programme to empower partners to deliver phishing-resistant multifactor authentication (MFA) and help customers go passwordless at speed and scale. YubiNation Partners features four tiers with enhanced benefits and deeper enablement at each level, including partner certification through the Yubico Academy. Bettina Vahl, Vice President of Global Channels at Yubico, said: “With YubiNation Partners, Yubico is embracing a partner-first strategy, moving beyond traditional resale to build a dedicated community of security experts who are shaping the future of digital identity. This programme is built to turn our partners into true trusted advisors, giving them the innovation, speed and scale they need to help customers go passwordless and stay secure everywhere.” https://www.yubico.com/support/ become-a-partner/ … Alcatel-Lucent Enterprise, a provider of secure networking and communication solutions, has expanded its Wi-Fi 7 portfolio with a new entrylevel indoor Wi-Fi 7 (802.11be) access point for enterprises that are increasingly adopting nextgeneration wireless technologies to support mobile workforces, IoT devices and real-time applications and increased service density. The Alcatel-Lucent OmniAccess Stellar AP1501 brings the latest Wi-Fi 7 innovation to mid-density environments such as branch offices, retail locations, small campuses and distributed enterprise sites. It can be deployed as a standalone access point or as part of a broader OmniAccess Stellar WLAN solution, with centralised monitoring and management via Alcatel-Lucent OmniVista Network Management. al-enterprise.com AS9100 certification puts Apricorn in a league of its own Apricorn, a manufacturer of softwarefree, 256-bit AES XTS hardware-encrypted USB drives, has become the first and only hardware-encrypted USB storage device manufacturer accredited to supply the aerospace, aviation and defence industries after achieving AS9100 certification. The internationally recognised Quality Management System (QMS) for the aerospace, space and defence sectors incorporates additional criteria specific to those sectors, including enhanced risk management, supply chain oversight, configuration control, product traceability and continuous improvement. AS9100 certification reinforces Apricorn’s reputation as a trusted supplier to organisations in critical industries such as government and defence.
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