technologyreseller.co.uk 17 It builds trust, reduces friction, and enables digital tools, including AI, to deliver on their promise. By putting audio quality in the forefront of collaboration technology, organisations strengthen collaboration, improve client interactions, and create more inclusive, resilient ways of working. Check out the full conversation behind these insights here. performance across meeting spaces and collaboration platforms. Long term success depends on systems that are easy to manage and designed to evolve. As Schyvinck explained, “If somebody is willing to make that investment upfront, put some high quality hardware into their system, then we are getting to the point now where updates can be handled via software downloads or cloud connectivity… really being able to provide a sustainable solution for people over time.” Interoperability is equally critical, as hybrid work spans multiple platforms and ecosystems. Choosing solutions built on shared standards helps protect investments as needs change. Take the next step: listen to the Business Lab Podcast Clear audio is not a luxury – it’s a lever. Schyvinck emphasised that audio can no longer sit on the sidelines of digital transformation. “Audio… is a very integral part of a comprehensive collaboration plan,” she said. For leaders and service providers, that means treating audio with the same strategic intent as video and software platforms. Implementation roadmap for IT service providers Modernising audio intelligibility starts with understanding where communication breaks down. Assessing room acoustics, microphone performance, platform compatibility, and transcription accuracy helps identify where clarity is being lost. From there, standardisation becomes key – deploying certified solutions that deliver consistent BUSINESS BRIEFING Scan the QR code to heck out the full conversation behind these insights:
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